Future Students Communications

Posting #24-104CU

Future Students Communication & Events Specialist

Future Students Office

Regular, Full-time

Purpose

Reporting to the Manager, Future Students Office, the Future Students Communication & Events Specialist supports the current and evolving needs of student recruitment, assists in matters involving student data and privacy, and contributes to the continual improvement of efficiencies in student and stakeholder support.

Responsibilities

Duties include but are not limited to:

•Assisting with and overseeing the development of future student communication strategies through various channels to engage with applicants and potential applicants, including the use of a Client Relationship Management (CRM) system;

•Maintaining the back-end operations of a CRM system, including contact record and digital communication troubleshooting, and upgrade testing;

•Developing and providing input for promotional print and multi-media materials used for recruitment and advising purposes;

•Assisting with the development and delivery of promotional campaigns;

•Organizing and assisting with on-campus events and tours;

•Screening and prioritizing telephone, email, web, in-person and other service channel requests from prospective students, current students, parents/sponsors, faculty and internal staff, and responding directly to inquiries as appropriate;

•Assessing and triaging the needs of all incoming prospective student contacts, and providing general information and detailed policy, admissions, and registration information as needed; and

•Organizing and representing UNBC at promotional campaigns and events on and off campus.

Qualifications

The successful candidate will possess an undergraduate degree together with a minimum of one year's experience in a student services setting in a post-secondary environment.

Knowledge and understanding of university administrative structures, policies and procedures is an asset, especially familiarity of the student life cycle and the delivery of academic programs, courses and services. A solid background in office procedures and practices is necessary, along with a high level of technical literacy, including proficiency in Microsoft Office Suite. A working knowledge and experience working with a Student Information System, as well as a Client Relationship Management system is an asset.

Demonstrated strong written communication skills are critical, with the ability to convey information and messaging well through formal correspondence and social media. A high degree of initiative and creativity,

as well as organizational and time management skills are necessary, with the ability to meet deadlines while maintaining a high degree of accuracy. Problem solving and exercising good judgment are critical. There must be a demonstrated ability to work effectively with faculty, staff, students and the public using exceptional interpersonal skills, intercultural competence, and professionalism. Flexibility to assist where needed and the ability to work as an active team member are essential. Working knowledge of current privacy legislation is needed and public speaking experience for various-sized audiences is an asset.

An equivalent combination of education and experience will be considered.

Salary

This position has been classified at a Grade 6. The annual salary range for this position is $57,148.00 to $59,495.80 and the normal starting salary will be $57,148.00.

UNBC offers employee tuition waivers (includes spouse and dependents), excellent benefit and pension packages, employee training and development opportunities, as well as relocation assistance. For more details please see:

Normal hours of work will be 8:30am – 4:30pm, Monday through Friday.

Our Commitment to Diversity and Employment Equity

The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC's motto 'En Cha Huná translates to "they also live" and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

About the Community

Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada's best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC's excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.

Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional

lands, and we thank them for their hospitality. UNBC's largest campus in Prince George is located on the traditional unceded territory of the Lheidli T'enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.

UNBC consistently ranks in the top three in its category in the annual Maclean's university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.

With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to and Make your mark with this leading post-secondary institution.

To Apply

The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.

Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at Any personal information provided will be maintained in confidence.

Internal applicants from CUPE Local 3799 will be given priority consideration.

Please forward your resume and proof of education (e.g. copy of transcripts or copy of degree/diploma) and include the competition number #24-104CU in the subject line to:

Human Resources, University of Northern British Columbia,

3333 University Way, Prince George, BC, V2N 4Z9

Email submissions:

Inquiries:

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted.

Applications will be accepted until 4:30PM on June 6, 2024.