Customer service representative

2 weeks ago

Vald'Or, Quebec, Canada SMS Equipment Inc. Full time

SMS Equipment is growing We are looking for a Customer service representative - Parts to join our team In this role, you'll find solutions, make safety a priority, and work with the largest and most advanced jobsite equipment. This role is located in Val-d'Or.

Schedules available for this position: 5x2 or 4x3 (Flexibility on day off)

Responsibilities include, but are not limited to:

  • Maximize all sales opportunities with customers to attain or exceed sales objectives for the branch.
  • Promote and sell parts and emphasize the added value of the products distributed by SMS Equipment to internal & external customers.
  • Take orders by phone, at the counter or by email.
  • Verify parts prices and availability with suppliers and issue purchase orders.
  • Prepare part quotes and proposals on customers' request.
  • Follow-up on pending orders and notify customer.
  • Shipping and receiving equipment parts.
  • All other related tasks. Qualifications :
    • High school diploma or equivalent.
    • Minimum 2 years of experience in a similar position is an asset
    • Computer literate (MS-Office).
    • Knowledge of heavy equipment is an asset.
    • Good organizational and customer service skills.
    • Able to work under pressure.
    • Bilingual: French and English is an asset Applications will be received until a suitable candidate has been hired.

      At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

      We thank all applicants for their interest, however only those selected for interview will be contacted.

      SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include: competitive wages, comprehensive group benefits plan, and RRSP matching.

      We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.

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