Senior Client Relationship Specialist

Found in: beBee jobs CA - 1 week ago


Calgary, Alberta, Canada Royal Bank of Canada Full time

Job Summary

Job Description

Special Conditions

*Please note, this role is located in Calgary, Alberta. We will not be accepting applications from other Provinces.

What is the opportunity?

You will be a key contact for account management including post sales activities, complex contractual and plan design inquiries, and installation of new business through client strategy.

What will you do?

  • Identify cross-selling opportunities and provide superior service in order to achieve regional sales targets as well as promoting group block retention and persistency rates within the Region
  • Accountable to resolve client/advisors inquiries by determining appropriate action for complex issues, both internally and externally, with minimal management involvement, in addition to proactively recommend solutions and ideas when resolving problems
  • Establish relationships with producers and group plan administrators
  • Assist Sales Consultant with identifying opportunities for additional premium, participating in advisor meetings, preparing documents, ordering reports, etc.
  • Process termination of policies, transfer of Agent of Record, plan design changes, legal name changes, billing etc.
  • Maintain accurate producer contact information through and Licensing and Compensation

What will you need to succeed?

Must have

  • -Group Health and Dental knowledge
  • Valid Alberta driver's license and insured vehicle
  • Proven oral and written communication skills
  • Excellent time management
  • Account management and problem resolution skills
  • Excellent presentation skills

Nice to have

  • Product knowledge for all Group lines of business is preferred
  • Minimum of 4 years in the employee benefit service industry
  • System knowledge – , Content Manager, Microsoft Office, Group Portal, etc

What's in it for you?

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your business and career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity and grow your business

RBC Insurance is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

Job Skills

Conflict Management, Customer Interactions, Customer Service, Customer Service Administration, Customer Service Management, Inbound Logistics, Oral Communications, Problem Management, Product Services, Telephone-Based Customer Servicing

Additional Job Details

Address:

AVE SE:CALGARY

City:

CALGARY

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at


  • Senior Solutions Specialist

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Elevated HR Solutions Full time

    VEERUM is committed to visualization, centralization, and optimization of asset data. Team members will be provided a SOLID work environment, including support, optimism, listening, innovation and dedication. We are searching for a Senior Solutions Specialist - Digital Twin to be focused on delivering client value by understanding our clients' needs, serving...

  • Senior Contract Specialist

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Teck Resources Limited Full time

    Closing Date: April 23, 2024 Reporting to the Director, Water Projects the Senior Contract Specialist is within the Teck Water Program and is responsible for delivering significant capital projects on behalf of Teck Coal Business Units and provide Teck with the core source of expertise in project delivery, management, and control. In this role you will work...


  • Calgary, Alberta, Canada University of Calgary Full time

    Description The Dean's Office in the School of Architecture, Planning, & Landscape is currently seeking a Full-time Regular Senior Communications Specialist.The Senior Specialist, Communications reports to the Manager Faculty Operations, Administration & Facilities. The Senior Specialist, Communications develops and delivers communications & marketing...

  • Senior Treasury Solutions Specialist

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?As an expert advisor, you proactively provide advice and enable Senior Commercial Markets clients to leverage RBC's cash management solutions, taking responsibility for clients' onboarding, activation and ongoing adoption of digital solutions. These clients are the largest and most complex clients within...

  • Child-minding & Client Services

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Mama Massage Full time

    Love your job Mama Massage is looking for a Child Minding Specialist to work at our family-friendly spa in West Hills. In your position as a Child Minding Specialist, you will be responsible for creating a fun atmosphere for kids to learn and play for our "smaller clients" as well as answering phones, greeting guests and keeping our spa prepared for our...

  • Client Relations Associate

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada SWF Marketing Full time

    At SWF Marketing, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client...

  • Senior Data

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada NES Fircroft Full time

    NES Fircroft is a leading global technical recruitment company providing professional contract and permanent staff to a diverse world-wide client base within the oil & gas Industry. Job Title: Senior Data & Analytics Analyst Location: Calgary, AB Length: 12-Month contract to start Rotation: Mon-Fri 40/hrs a week Description: Reporting to the Senior...

  • Senior Communications Advisor

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Petroplan Full time

    Requisition Title: Senior Communications AdvisorDescription: Responsibilities Work with members of Communications team and external vendors to tell story through external digital, paid media, social media and internal properties. Provide expertise with writing and editing advertising copy for campaigns in both the U.S. and Canada. Act as liaison and...

  • Client Advisor

    Found in: beBee jobs CA - 6 days ago


    Calgary, Alberta, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners...

  • Awards Specialist, Faculty of Science

    Found in: beBee jobs CA - 5 days ago


    Calgary, Alberta, Canada University of Calgary Full time

    Description The Faculty of Science is currently seeking a Full-time Temporary Relief Awards Specialist for approximately 19 months.Reporting an Associate Dean in the Faculty of Science, the Awards Specialist provides strategic direction and advice to faculty members, associate deans, department heads, directors, senior faculty administrators and staff...

  • Contract Senior Data

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Petroplan Full time

    Senior Data & Analytics AnalystLocation: CalgaryContract: Initially 12 months, with a view to extendReporting to the Senior Manager, Stewardship Reporting, the Data & Analytics Specialist will be responsible for streamlining and automating our financial and operational performance reporting deliverables and processes.The successful candidate will be a...

  • Senior Advisor, Strategic Engagement

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Cenovus Energy Inc. Full time

    Worker Type: EmployeeGroup: Strategic Engagement DepartmentJob Post End Date: 03/27/2024About this opportunity:The Senior Advisor, Strategic Engagement, is responsible for coordinating and supporting efforts that advance Cenovus's business goals through engagement and partnerships with external organizations. This role creates, negotiates, and facilitates...

  • Senior Measurement Consultant

    Found in: beBee jobs CA - 2 weeks ago


    Calgary, Alberta, Canada Intricate Group Full time

    The principal role of the Senior Measurement Consultant is to lead measurement projects and reporting for our various clients.Key ResponsibilitiesAccountable to manage all aspects of a project from inception, scoping, development of client letters and reports through final reportingProvide support and mentorship to consulting team and work independently on...

  • Senior Project Manager

    Found in: beBee jobs CA - 7 days ago


    Calgary, Alberta, Canada Valard Group of Companies Full time

    Valard, is Canada's premier utility contractor, as well as head of the Valard Group of Companies AND part of the Quanta Group, the largest electrical power contractor in North America. Valard has full-service capabilities for transmission, distribution, substations, foundations, telecommunications, and renewable energy.Reporting to the Director, Substation...

  • Senior Communications Advisor

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada NES Fircroft Full time

    Requisition Title: Senior Communications AdvisorDescription: Responsibilities Work with members of our client's Communications team and external vendors to tell our client's story through external digital, paid media, social media and internal properties. Provide expertise with writing and editing advertising copy for campaigns in both the U.S. and Canada....

  • Alumni Programs Specialist, VP Advancement

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada University of Calgary Full time

    Description The Office of VP Advancement is currently seeking a Full-time Temporary Relief Alumni Programs Specialist for approximately 12 months.Reporting to the Director, Alumni Programs, the Alumni Program Specialist is a key member of the Alumni team at the University of Calgary. The Alumni Program Specialist has primary responsibility for the planning,...

  • Senior Project Manager

    Found in: beBee jobs CA - 5 days ago


    Calgary, Alberta, Canada TEEMA Full time

    Job Title: Senior Project Manager - MaximoJob ID: SC Location: Calgary, ABOverview:One of our respected clients within the Energy Industry is looking to bring a Senior Project Manager into the Maximo project team based in Calgary on a contract basis.What you will be doing:Manage the end-to-end execution of Maximo projects including facilitation of...

  • Senior Designer

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Startec Full time

    ABOUT US:Startec Compression & Process is dedicated to providing innovative solutions to meet your unique challenges and opportunities. We are an integrated project and engineering equipment fabricator specializing in the modularized design and packaging of process, refrigeration, and rotating equipment solutions. Most of our solutions are related to Energy...

  • Supply Chain Management Specialist, Contract

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada Petroplan Full time

    SCM Specialist, Contract & Sourcing - Oil & Gas companyLocation: CalgaryContract: Initially 12 monthsBasic Purpose/Accountabilities The SCM Specialist, Contract & Sourcing (CS) is an integral role elevating our requirement for commercial expertise with external suppliers and contractors and developing and maintaining support with internal Business partners....

  • Senior Android Developer

    Found in: beBee jobs CA - 1 week ago


    Calgary, Alberta, Canada TEEMA Full time

    Title: Senior Android DeveloperJob ID: DV Our client is seeking for a Senior Android Developer to work collaboratively with the wider Development team based in Edmonton, and alongside the Design team. This role will lead and mentor other developers and oversee their work.Responsibilities:Design and build advanced tools and applications for the Android...