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Bridgewater - Service Advisor

3 months ago


Bridgewater, Nova Scotia, Canada O'Regan Motors Limited Full time

What makes O'Regan's Automotive Group such a great place to work? Safety first Our top priority is the health and safety of our staff, clients and community. Not to mention our spacious and immaculate facilities and excellent leadership. O'Regan's is one of Canada's 50 Best Managed Companies that is committed to being Canada's premier automotive needs provider and we believe it is our employees who will take us there. We are seeking an experienced and strongly motivated person to join our team as a Service Advisor in Bridgewater.

QUALIFICATIONS

  • Excellent customer service skills
  • Computer savvy
  • Strong rapport builder
  • Well organized and reliable with a good work ethic and a positive attitude
  • Automotive service consulting experience required

RESPONSIBILITIES

  • Greet customers in a timely, friendly manner and obtain vehicle information
  • Document customer's vehicle problems accurately and clearly
  • Refer to service history, inspect vehicles and recommend additional required services
  • Provide a complete and accurate written cost estimate for labour and parts
  • Contact customers regarding any changes in the estimate or promised time, explaining cost and time requirements in detail
  • Keep service department forms, menus and pricing guides up-to-date
  • Maintain high customer satisfaction standards

WE OFFER

  • Job specific training
  • Competitive compensation
  • Comprehensive benefits package
  • Group RSP matching program
  • Employee assistance program

If you are a hard working professional that provides excellent customer service and has good automotive industry knowledge, then this is the position for you. Join our team and start your career today