Financial Services Representative
4 days ago
We are seeking a highly skilled and bilingual Financial Services Representative to join our team in Montreal, QC. As a key member of our Financial Services Call Centre, you will be responsible for handling internal and external requests in a centralized call centre environment.
Key Responsibilities:
- Handle inbound and outbound calls related to banking and company level tax inquiries
- Provide service excellence to internal and external clients by processing requests accurately and professionally
- Administer approximately 100,000 calls annually, with a focus on providing exceptional customer service
- Work collaboratively with Payroll Managers, Accounting, and Finance Teams to resolve customer inquiries
Requirements:
- 1-3 years of experience in a call center environment, preferably in the banking/financial services space
- Bilingual in French and English
- Ability to work in a fast-paced environment and meet productivity standards
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
About TEKsystems:
We are a leading provider of technology services and solutions, with a strong presence in North America, Europe, and Asia. Our team of experts works with progressive leaders to drive change and transform businesses.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for financial services, we encourage you to apply for this exciting opportunity.
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