Advisor (Full Time), North Vancouver Store

2 weeks ago

Vancouver, British Columbia, Canada Mountain Equipment Co-op Full time

MEC is more than a store. We're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures - and as a store Advisor, you'll be there to help make it all happen.

Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You'll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts.

You'll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was "the people."

The Role

As an Advisor, you'll make MEC a great place to visit. You'll give exceptional member service by matching people with gear that suits their needs, and you'll share your real-world experience about products. You'll help in other ways too, like visual merchandising or lending a hand to other staffers, and you'll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you.

What a day in the life looks like:

  • Chat with members about products and connect them with what they're looking for.
  • Ask open-ended questions to understand members' needs.
  • Share product knowledge and industry-leading advice on gear, including your personal recommendations.
  • Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
  • Help behind the scenes to organize inventory and get members the products they need.
  • Spread the word about MEC events and services.
  • Learn about new products, technology and features (including sustainability).
  • Above all, help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
  • Required to have full, open availability 5 days of the week, including at least 1 weekend day
  • Bonus points if Friday/Saturday are your preferred days off

The hourly wage range for this position is from $17.75 to $18.30 per hour. The exact wage will be based on the successful candidate's relevant experience and/or qualifications.

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