Team Leader, Traffic Management

4 weeks ago

Richmond Hill, Ontario, Canada Ontario Ministry of Transportation Full time

**Team Leader - Traffic Management Opportunity**

Seeking an individual with demonstrated supervisory skills to coordinate and manage operations on a rotating shift basis for the Central Region COMPASS Traffic Management centre.

**Job Description**

We are seeking a Team Leader - Traffic Management to join our team. As a key member of our operations team, you will be responsible for coordinating and managing operations on a rotating shift basis for the Central Region COMPASS Traffic Management centre. You will provide operational guidance to COMPASS staff in day-to-day and emergency situations, and have the opportunity to demonstrate your analytical skills in the interpretation and development of procedures and policies related to the operation of COMPASS.

**Key Responsibilities**

• Co-ordinate, monitor and guide the daily activities of COMPASS operators
• Manage incidents that escalate beyond routine daily activities of COMPASS operators
• Co-ordinate Ministry contractors, other internal and external stakeholders of COMPASS
• Identify operational problems with the COMPASS system, undertake investigations, analysis, and prepare recommendations and reports
• Develop new procedures and practices for operations
• Review and analyze operational issues and recommend the most effective approach
• Make decisions and determine the effective delivery of traffic management techniques using Intelligent Transportation Systems (ITS)
• Review and implement changes to the LMRN radio system
• Develop shift schedules and assign/co-ordinate work assignments
• Review time sheets/expenses for operators and submit to manager for approval

**Requirements**

• Advanced knowledge of Advanced Traffic Management Systems
• Knowledge and understanding of the theory, principles, practices and operation of the COMPASS systems, Traffic Management, LMRN radio and Area Maintenance Contract/Construction
• Knowledge of relevant sections of legislation and directives (e.g. Highway Traffic Act (HTA), Ontario Traffic Manuals, etc.) and related regulations
• Knowledge of congestion and incident management strategies and traffic planning
• Knowledge and extensive experience in the application of various policy manuals and related guidelines relative to traffic management and operations
• Excellent knowledge of Occupational Health and Safety Act and Emergency Response Guidelines

• Ability to coordinate and manage operations, set work objectives and maintenance priorities, as well as organize and schedule work assignments
• Ability to work within a pressured, high volume environment with constantly changing priorities
• Ability to co-ordinate activities with other internal and external stakeholders
• Ability to provide technical leadership, expertise and guidance to staff as well as stakeholders

• Ability to coordinate and conduct reviews, investigations and projects related to operational issues
• Ability to trouble shoot operational problems, set objectives, work and maintenance priorities
• Ability to analyze traffic flows, make appropriate traffic routing decisions and develop contingency plans for emergencies
• Ability to identify issues and develop/recommend solutions
• Ability to evaluate existing and proposed traffic management systems and components and operations

• Ability to discuss and convey complex, controversial and confidential issues with staff and clients
• Ability to prepare complex analytical reports and correspondence
• Ability to provide advice and recommendations for technical and policy solutions to clients and senior office management
• Ability to use discretion and sensitivity in communicating and discussing ministry position on sensitive issues

• Ability to effectively use computers software such as word processing, spreadsheets, database applications and browser based user interface

**Working Hours**

This position requires rotating shift work in a 24/7 environment, including evenings, nights, weekends, and holidays.

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