![Mircom Group of Companies](https://media.trabajo.org/img/noimg.jpg)
Service Manager
2 weeks ago
Service Manager
Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom's mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will oversee Mircom's field services operations for the Greater Toronto Area (GTA). The Service Manager will organize and manage all administrative and service activities and supervise the performance of the GTA field service team to ensure smooth and timely operations. Also, the Service Manager will ensure excellent customer service, while maintaining strong relationships with customers and 3rd party vendors.
Key Responsibilities:
- Direct responsibility over service technicians and administration staff
- Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
- Mentor, train and develop skills with Technicians
- Responsible for maintaining and implementing standard operating procedures as established by Mircom Engineered Systems head office
- Responsible for acquiring knowledge in new and existing Mircom products
- Responsible for acquiring and maintaining knowledge in regards to legislation, regulations and related codes as well as ensuring that the service technicians are kept up to date
- Strive to ensure that the highest levels of customer satisfaction is maintained and that customers are fully aware of other products and service plans offered by Mircom Engineered Systems
- Maintaining and increasing dollar value and profitability in the service business to meet budgetary obligations and goals
- Ensure technicians are equipped with the proper equipment needed to complete all jobs
- Control inventory in department stock along with truck stock
- Work with the Regional Service Manager on fleet control and services
- Review all reports sent in by technicians and ensure they are accurate before issuing to customers
- May occasionally be required to perform technician duties
- Other duties incidental to the work described herein
Requirements and Skills:
- 3-5 years of experience in the Fire and Life Safety industry.
- Proven manager/supervisor experience in the Fire Alarm industry
- Canadian Fire Alarm Association (CFAA) certification or equivalent
- University, College, or Technical Post-Secondary education.
- Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
- Strong computer skills and competency in Microsoft Office applications
- Ability to work flexible hours including weekends to meet customer/technician requirements
- Strong organizational skills, a positive attitude and the ability to learn quickly.
- Possess a valid driver's license and a clean driver's abstract
- Strong verbal and written communication
What Mircom Offers:
- A great working environment with opportunity for career advancement
- Competitive salary
- Group Insurance benefits
- Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
-
Service Manager
5 days ago
Vaughan, Ontario, Canada Stage Windows & Doors Full timePosition Summary:The Service Manager will play a vital role by overseeing the workflow management of the after-sales service department ensuring quality of service, warranty management, scheduling, and overall performance of the department. The Service Manager will provide leadership and direction to facilitate and streamline the after-sales service process...
-
Service Manager
6 days ago
Vaughan, Ontario, Canada Mircom Group Of Companies Full timeSummary: The successful candidate will oversee Mircom's field services operations for the Greater Toronto Area (GTA). The Service Manager will organize and manage all administrative and service activities and supervise the performance of the GTA field service team to ensure smooth and timely operations. Also, the Service Manager will ensure excellent...
-
Service Delivery Manager
6 days ago
Vaughan, Ontario, Canada Hamilton Barnes Associates Limited Full timeWould you like to take the lead in ensuring seamless IT service delivery? You'll have the opportunity to step into the role of Service Delivery Manager and become a key player in maintaining top-notch IT services for a dynamic organization in London.You'll have the opportunity to:Manage and enhanc
-
Customer Service Manager
5 days ago
Vaughan, Ontario, Canada Spence Diamonds Full timeAre you looking to add some sparkle to your career? If so, look no furtherWe are currently looking for our next superstar to join our customer service team and the Spence familyWho we areFounded over 40 years ago, Spence Diamonds is a proudly Canadian Company.We have grown and evolved over the years with a unique approach to becoming an industry leader in...
-
Emergency Services Manager
5 days ago
Vaughan, Ontario, Canada Hudson Restoration Inc. Full timeHudson Restoration Inc, the leading eco-friendly restoration company in Ontario, is seeking a skilled and experienced Emergency Services Manager to join our dynamic team in our Burlington office.What sets us aside from other employers?Hudson Restoration not only offers a competitive wage, benefits package (including medical, vision, dental, life insurance,...
-
manager, administrative services
5 days ago
Vaughan, Ontario, Canada Viana Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksDirect and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative servicesDirect and control corporate governance and regulatory...
-
Manager, Client Services
5 days ago
Vaughan, Ontario, Canada Sephora Full timeJob ID: 232195Store Name/Number: ON-Colossus (1504)Address: 7575 Weston Road - Unit 117C, Vaughan, ON L4L 9K5, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou'll love working hereAs the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a...
-
Assistant Service Manager
5 days ago
Vaughan, Ontario, Canada Zanchin Automotive Group Full timeAssistant Service Manager career and employment opportunity awaits you.**- The Power to Move You_BRAND NEW GENESIS MAPLE, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and...
-
Senior Manager, Merchant Services
5 days ago
Vaughan, Ontario, Canada EightSix Network Inc Full timeCompany Overview: PSP Services Inc. is a leading payment processing company specializing in providing merchant accounts and payment gateway services. We empower businesses of all sizes to accept payments securely and efficiently, facilitating seamless transactions in the digital landscape. With a focus on innovation and customer satisfaction, we strive to...
-
Manager, Distributed Support Services
5 days ago
Vaughan, Ontario, Canada Alectra Utilities Full timeThe OpportunityJob Posting Number: Position:Manager, Distributed Support ServicesLocation:**To Be Determined: Vaughan (Cityview), Brampton (Kennedy Rd), Hamilton (John St), (Hybrid: Remote/In-office)**Reports to:VP, Distribution DesignBusiness Unit:Asset Strategy & OperationsDivision:Distribution DesignHours per Week:35Rate of Pay:Number of...
-
Asst Customer Service Department Manager
5 days ago
Vaughan, Ontario, Canada Fortinos Full timeFORTINOS (Major MacKenzie Ontario Limited2911 Major MacKenzie DriveVaughan, ONCAREER OPPORTUNITYJob Title: Assistant Customer Service ManagerDepartment: Customer ServiceOverview:To assist in ensuring the proper and effective functioning of the front end staff to ensure efficient and courteous customer service.passion & commitment to customer service is a key...
-
Outside Sales Representative
6 days ago
Vaughan, Ontario, Canada Dass Steel Service Center Full time**Outside Sales Representative Non Ferrous**Dass Steel Service Centre is a top metal products manufacturer, processor, and distributor dedicated to providing highquality products at a highly competitive price. We are looking for a highly motivated individual for Outside Sales Representative position for our nonferrous products.Responsibilities: Conduct...
-
Service Manager at New Buca in Vaughan
5 days ago
Vaughan, Ontario, Canada Buca Vaughan Full timeExciting NEW Buca restaurant in Vaughan If you are a passionate and enthusiastic professional when it comes to food and wine, with great leadership attitude, we want you as part of our team We are looking for an experienced Service Manager for a busy Italian restaurant. Must have at least 2 years experience in a similar role Fine dining experience preferred...
-
food services manager
5 days ago
Vaughan, Ontario, Canada Mr. Pretzels Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsCost products and servicesEnforce provincial/territorial liquor legislation and regulationsOrganize and maintain inventoryEnsure health and safety regulations...
-
Child Protection Worker
5 days ago
Vaughan, Ontario, Canada Jewish Family and Child Service Full timeChild Protection Worker12 months contractAbout The Agency Jewish Family and Child Service is a multiservice, clientcentered, family service agency and a Children's Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within the...
-
Inside Sales Representative
6 days ago
Vaughan, Ontario, Canada Dass Steel Service Center Full timeInside Sales Representative• Cultivate customer relationships that ensure long term retention and future sales opportunity.• Handle inbound, unsolicited prospect calls and convert them into sales. Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy.• Respond and follow up with customers in...
-
Manager, Performance Management
5 days ago
Vaughan, Ontario, Canada Mackenzie Health Full timeManager, Community IntegrationPermanent Full-TimeReporting to the Program Director, Community Integration, the Manager is responsible for administrative and patient care functions within the designated portfolio.Works with Clinical and Program leaders and Community Partners to ensure activities and programs align with organization goals and efficient...
-
Project Manager, Manager
5 days ago
Vaughan, Ontario, Canada TalentSphere Staffing Solutions Full timeOur client is a professional firm providing project and construction management services throughout the G.They currently have an opening for a hardworking, multi-tasking and detailed individual with a positive and professional attitude to join our team as a full-time, Project Manager. Accountable for the planning and scheduling of a construction project,...
-
Service Technician
5 days ago
Vaughan, Ontario, Canada The Headhunters Recruitment, Inc. Full timePosted: 05/23/2024 Category: Operations Job Number: 18889 Pay Rate: $25 to $38 per hour Job Description Join a rapidly growing business with a fantastic company culture Our client prides themselves on having a supportive work environment and dedication to excellence. Due to their rapid expansion, they are looking for a motivated Service Technician to join...
-
Ingénieur Service
5 days ago
Vaughan, Ontario, Canada Hamilton Barnes Associates Limited Full timeAre you passionate about enhancing communication technologies and AV solutions? You'll have the opportunity to join a dynamic team as a Service Engineer (Coms), contributing your expertise to improve audiovisual systems, WebEx, and Cisco management solutions.# You'll play a pivotal role in optimising AV solutions and Cisco management, ensuring seamless...