Corporate Security Support Coordinator

1 month ago


Old Toronto Ontario, CA Canadian Tire Financial Services Full time
Corporate Security Support Coordinator

Location: Toronto, ON

Time Type: Full time

Posted On: Posted 6 Days Ago

Job Requisition ID: JR136400

What you’ll do

The Corporate Security Support Coordinator is responsible for providing administrative and security support to the team, as well as to the executive floors within the organization. The role focuses on delivering high-quality service to guests and employees while ensuring security protocols are followed. Reporting to the Manager, Operational Compliance & Administration, the incumbent delivers a range of administrative/security conscious functions. As the first point of contact at Home Office, the Support Coordinator must view security practices as a business-enabler.

  • Responsible for visitor management and access control
  • Provides support to Executive Assistants and to the Global Security Operations Centre (GSOC) team
  • Acts as an administrative resource for other Corporate Security managers
  • Implements standard procedures at the reception desk for directing high-quality service
  • Assists Executive Assistants with daily operations and confidential business support
  • Serves as a front-facing liaison, handling routine inquiries and escalating issues as necessary
  • Validates guest and employee information, cross-references records, and gathers reliable data
  • Tracks inquiries/resolution using electronic logs and submits credential requests
  • Supports corporate employees with photo ID requests and issuing day badges
  • Collaborates on reports, presentation decks, and follows up with business partners
  • Identifies issues with moderate supervision and problem-solving skills
  • Manages inbound calls, and addresses in-person inquiries that may require situational awareness

What you bring

  • Minimum 2–3 years experience in a similar business/front line customer service role
  • 1-3 years experience or education in Office Administration, Business, Security domain, or related stream
  • Security Guard license is an asset
  • Ability to initiate own work and be accountable for designated functions within a matrix organization.
  • Excellent time management skills, meeting deadlines, and providing white glove service to every level of the business
  • Multitasker who performs well under pressure, with the ability to escalate concerns or threats in real time.
  • Excellent computer skills, including Excel, PowerPoint, Teams, SharePoint, and database utilization. Aptitude for detail and data management preferred
  • Maintains composure under stress or while an emergency is unfolding.
  • Contributes to the Corp. Security management team on projects through to resolution.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies, we dream big and work as one to innovate with purpose for our customers at every level of our business. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

Accommodations

We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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