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Sous Chef

3 months ago

Cambridge Ontario KB, Papineau, Canada Relais & Châteaux Full time

Company Description

Langdon Hall is one of the finest country house hotels in North America and we owe that to our staff. We are proud that our team embodies the highest standards of integrity, quality and positivity, while providing empowered and thoughtful service to our guests.

Every member of our staff helps bring to life our philosophy of each guest experiencing warm, personal service and the finest quality food, accommodation, and spa experience. Every role on our property plays a part in the experience we provide, and the memories we help to make.

Langdon Hall holds the only CAA Five-Diamond award in Ontario. Perfect your kitchen skills and continue to build your career by joining our talented kitchen brigade led by Executive Chef Jason Bangerter.

Voted #5 on Canada’s Best 100 Restaurants, we currently seek a highly motivated and experienced Junior Sous Chef to join our dynamic and award-winning team.

Job Description

Given the nature of Langdon Hall as a unique, luxury boutique property, every team member will serve as an ambassador for the Hotel and be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail. Our team members possess strong interpersonal skills and a positive attitude towards their work and their fellow colleagues while handling pressure situations.

The Sous Chef is responsible for managing production and execution of all menus offered by Langdon Hall. The Sous Chef will be expected to train and supervise a staff of prep cooks, line cooks and dishwashers to execute production in the line, event line, and pastry line.

Duties and Responsibilities
  1. Provide a consistently exceptional experience for all guests
  2. Ensure excellence in guest satisfaction by maintaining a positive and committed “Do Whatever It Takes” attitude
  3. Participate in staff education plans, including on-the-job training
  4. Maintain acceptable attendance record
  5. Meet Health & Safety requirements
  6. Be a personal representation of the service and overall hospitality of the staff of the property
  7. Exceed the expectations of internal and external customers
  8. Inspect food preparation and serving areas to ensure observance of safe, sanitary food handling practices
  9. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
  10. Supervise, instruct and assist with cleaning duties as required, and maintain a clean and safe work station
  11. Supervise and assist when needed with receiving and storing food orders
  12. Oversee the work of all kitchen staff
  13. Receive direction from the executive chef
  14. Help maintain a safe and sanitary kitchen cleaning up spills and other potential hazards immediately
  15. Train newly hired kitchen staff and develop the skills of all kitchen staff
  16. Make sure adequate numbers of kitchen staff are scheduled to properly handle each day’s business needs
  17. Participate in employee evaluations and necessary disciplinary actions
  18. Meet with guests in the dining room when required
  19. Place orders for recipe ingredients and other supplies
  20. Ensure that all standards of safety are strictly observed
  21. Look for ways to save the facility money while still providing top quality products and services for clients
  22. Possess the ability to handle any menu ranging from breakfast buffets to corporate lunch meetings with sandwiches to formal dinners with multi-course meals that are individually plated, including extensive tasting menus
  23. Travel to offsite areas when an event is held at another location
  24. Assist with the development of dishes and menus
  25. Perform other duties as required
QualificationsMinimum Knowledge and Skills Required
  1. Minimum 6 years in a similar role
  2. Must have the ability to multi-task while remaining focused on the goal
  3. Must have excellent verbal communication and leadership skills
  4. Be able to express creativity through food selections, preparation and presentation
  5. Must be detail oriented
  6. Must have the ability to remain calm in high stress situations
  7. Be able to solve problems quickly under pressure
  8. Must have adequate upper body strength for heavy lifting and strong back and leg muscles for hours of standing, bending and walking
  9. Ability to communicate with, understand, empathize with, work with and be tolerant of peers and supervisors
  10. Ability to read, write, communicate and comprehend verbal and written instructions in English
  11. Ability to be accurate, concise, & detail oriented
  12. Ability to communicate effectively with staff at all levels of the organization
  13. Exemplary interpersonal skills and ability to work cooperatively as a member of a team
  14. Effective time management skills to organize and prioritize workload
Work Conditions and Physical Requirements
  1. Able to interact professionally both with guests and co-workers
  2. Able to lift 50+ lbs
  3. Stand for extended periods
  4. Able to work a flexible schedule including nights, weekends, and holidays
  5. Excellent communication skills
  6. Positive attitude
  7. Well groomed, polite
  8. Strong organizational skills
  9. Able to absorb and embody Relais & Chateaux's 5C philosophy
Additional Information

Signing Bonus: $500 (payable 3 months after start date)

Anniversary Bonus: $2000 (payable on 2nd anniversary and on every anniversary after that)

Benefits:
  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount

The successful candidate must have their own transportation and be able to legally work in Canada.

We appreciate your interest in Langdon Hall but only those selected for an interview will be contacted.

Langdon Hall welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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