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Professional Services Analyst

3 months ago

Canada, CA Leap Tools Inc. Full time

You have an eye for detail and catch things others might miss. You pick out patterns in information and see how they relate to the bigger picture. You enjoy challenges and take ownership of your work. You seek out opportunities for learning, find ways to improve processes, and share for the benefit of all. You’re comfortable offering an opinion or guidance, but also recognize the value of knowing when to ask, listen and learn.

You have a methodical approach to analyzing data, along with solid documentation and interpersonal skills. You’ve probably dabbled in code and would like to learn more. You are looking to take on new challenges and be part of something that is growing and evolving. The role of the Professional Services Analyst provides the opportunity to blend your eye for detail and your technical skills to implement beautiful visualizations and leading-edge technology for our customers in the interior décor space.

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.

What You’ll Do

  • Review and analyze images and data feeds for quality and consistency
  • Work closely with our Technical Leads and Project Managers to implement exceptional visualizer experiences on time using a combination of in-house tools and code
  • Work within established guidelines and assist in maintaining documentation
  • Engage and share learnings across the wider Professional Services team

Requirements

  • Exceptional organizational skills, and the ability to prioritize and manage a high volume of tight deadlines
  • Excellent communication and collaborative skills, promoting a teamwork mentality
  • Experience working with large spreadsheets
  • Familiarity with programming/scripting; Python/JavaScript are a plus
  • Interest in web technologies (single page applications, cookies, web views in native applications, HTML, TypeScript)
  • Proficient in Google Workspace

About our culture

  • We work in tight-knit teams to maximize speed and cultivate an ownership mentality.
  • We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
  • We promote an environment where ideas are challenged. The best ideas win
  • We're hyper-focused on our achievements and our ability to execute on our promises. We act with urgency.
  • It's not always about us. We give back to our community to ensure it can grow.
  • We love to compete and have fun. Our game nights are legendary.

Our remote-first approach

We're a remote-first company that encourages our employees to work from where they're most productive. For most, this means working from the comfort of their home, but for those who prefer to work from our office, we're located in downtown Toronto at Bay and Bloor, with convenient access to both subway lines. To foster collaboration, we implemented a number of ways to stay connected, including quick weekly company-wide check-ins, remote coffee breaks, and ad hoc knowledge-sharing sessions.

About our hiring process

Now: You upload your resume and complete a brief questionnaire.

Step 1: We arrange a video call with you to assess your abilities, including a technical assessment.

Step 2: You attend the second video interview soon after.

Step 3: You meet one of the founders.

Step 4: You receive an offer.

Take the Leap. Apply now.

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