Senior Advisor Card Business Role and Process Transformation

1 week ago


Montreal Quebec GF, CA National Bank Full time

A career as a Senior Advisor in Card Business Role and Process Transformation within the Cards and Payment Solutions team at National Bank. Your role is to ensure the ongoing success of business capabilities related to cards and redefine how these processes evolve to meet changing needs. This challenge allows you to play a strategic role and make a tangible impact on our business capabilities and client experience.

Your Role

  • Define and lead the strategic vision for business capabilities and related processes, considering industry best practices, client needs, and the Bank's goals.
  • Redefine business roles in a transformation context, fostering smooth change management aligned with strategic priorities.
  • Manage risks and impacts of initiatives and changes on end-to-end processes, stakeholders, and key performance indicators (KPIs).
  • Create and monitor relevant KPIs to effectively measure and communicate the performance of business processes.
  • Ensure the seamless integration of initiatives and changes affecting processes under your supervision, adopting a holistic and cross-functional perspective.
  • Build strong partnerships with stakeholders, acting as a mobilizer and facilitator to achieve common goals.

Your Team

Within the Cards Solutions sector, you will be part of a team of 12 colleagues and report to the Senior Director, Cards Lifecycle. This team stands out for its expertise in Cards and Payments, its collaboration with various sectors of the Bank, and its contribution to the organization’s overall performance.

We promote continuous development through various learning opportunities: on-the-job learning, online training, and collaborative work with experts from diverse backgrounds.

Prerequisites

  • Proven Leadership: Ability to mobilize, influence, and unite partners around common goals.
  • Analytical Excellence: Demonstrated skills in analysis and synthesis to solve complex problems.
  • Priority Management: Ability to navigate effectively in a multitasking and ever-changing environment.
  • Client Orientation: Passion for improving client and employee experiences.
  • Process Improvement Expertise: Solid experience in managing and optimizing processes or client journeys.
  • Knowledge in the Cards Sector: A significant asset for this role.
  • Bachelor’s degree in a related field with 7 to 10 years of relevant experience OR a Master’s degree with 5 years of relevant experience.
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Come live your ambitions with us

  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Advisor Transformation and Analytics in the Financial Markets Operations sector at National Bank means working in an environment focused on collaboration, transformation, and innovation. In this role you will contribute to the implementation of the transformation strategy through your experience in IT project management, your expertise...


  • Montreal, Quebec, G4F, CA National Bank Full time

    As a Senior Transformation Advisor in the OTC Derivatives team at National Bank, you’ll be a specialist to improve and transform our business processes. With your ability to quickly understand the business requirements, your experience in prioritizing initiatives, your proactivity, your curiosity, and your experience in Agile methodology, you’ll have a...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Advisor in Commercial Banking Transformation means actively contributing to a successful transformation of the National Bank's Commercial banking by playing a leading role in several projects that have a significant impact on the profitability and operational efficiency of a large company. It involves managing and delivering...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Analyst in the AI Transformation Customer Experience Centre (CEC) team at National Bank means acting as a transformation specialist. It is through your skills in business transformation and analysis that you will contribute to the implementation of new technologies.Your job: Work in the contact center transformation journey, working on...


  • Montreal, Quebec, G4F, CA National Bank Full time

    Being a Senior Commercial Banking Transformation Advisor, you join a dynamic team whose mission is to accelerate the transformation of Commercial Banking by working with colleagues in various partner sectors. You'll also have the opportunity to learn and develop within a team that communicates openly and promotes transparency, integrity and respect for...


  • Montreal, Quebec, G4F, CA The Diverse North inc. Full time

    My client in Montreal is looking for a Senior Advisor, Process Safety for their operational and functional safety sites. The successful person will ensure the reporting of key indicators on the state of health and process safety to the Management Committee. In collaboration with the Minerals sites, they will need to develop an implementation plan for the...

  • Senior Advisor

    4 days ago


    Montreal, Quebec, G4F, CA National Bank Full time

    Join our ECM IT team as a Senior Advisor and participate in innovative technological projects using tools like AWS, microservices, APIs, and Kafka. You will be responsible for translating business needs into functional requirements, ensuring the successful implementation of solutions, and collaborating closely with development teams in an agile environment....


  • Montreal, Quebec, G4F, CA National Bank Full time

    As a Senior Project Manager- Cloud transformation, in the IT Delivery-Operations, Payments, Cards, Data and Portfolios team at National Bank, you’ll coordinate the delivery of our technology projects and provide value. In this role, you’ll have a positive impact on our organization with your leadership, your outstanding organization skills and your...


  • Montreal, Quebec, G4F, CA National Bank Full time

    Come live your ambitions as a member of the Compensation team at National Bank and work with us to create the most stimulating workplace in the country. With your talents as a strategic partner in Compensation, you will help us improve the practices of the Compensation Strategy and Governance, Business Lines sector. In this position, you will work on a...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Payment Network Compliance and PCI Advisor means ensuring that National Bank remains compliant with payment network and PCI requirements for payment, card and ATM solutions. You will be responsible for implementing the necessary practices and controls, monitoring regulatory changes related to payment networks and the PCI standard,...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Advisor in the Legal Affairs - Governance (Corporate Secretary’s Office) team at National Bank means actively contributing to the governance of the Bank's subsidiaries. This role allows you to have a positive impact on the organization through your expertise in corporate governance and corporate law, your attention to detail, and...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Chief Advisor in the Strategy, Data, and Performance team for Financial Markets at National Bank means acting as an expert to plan and execute the acceleration of the transformation of Financial Market Operations. This position allows you to have a positive impact on our organization through your skills and abilities to conduct our strategic...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career in risk management at National Bank means being part of the transformation having a direct impact on the client. As a Senior Advisor - Operational Risk, Wealth Management, you will work with various stakeholders to ensure the implementation of the operational risk management framework within Wealth Management (WM). You will also be part of a team...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Manager Governance and Transformation of Operational and Third-Party Risks within the Integrated Risk Management team at National Bank means acting as a strategic leader in the evolution and management of the operational and third-party risk framework. This role allows you to play a key role in organizational transformation through your...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Advisor, Employee Experience Design in the Employee Experience Connectors team at the National Bank means taking a user-centered leadership approach (EX/CX) for the initiative or project you will be contributing to, and defining and delivering the best design approach. It is through your critical thinking, analytical skills, knowledge,...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a senior portfolio management advisor in the Portfolio Management team of the Office of Information Security means participating in the orchestration and playing a key role in the transformation of the Enterprise Architecture and Information Security (AESI) sector. You will contribute to the ongoing management of the portfolio, the implementation...


  • Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Digital Business Analyst in the Digital Special Projects team at National Bank means acting as a digital transformation facilitator. This role allows you to actively contribute to our organization with your analytical mind, process documentation skills, and expertise in workshop facilitation.Your jobCollect and document the business...


  • Montreal, Quebec, G4F, CA National Bank Full time

    Please note that there will be delays in processing applications during the holiday season. If your application is considered, we will contact you when we return the week of January 6, 2025. Thank you for your interestA career as a Senior Advisor within the Communications for Individuals and Businesses team at National Bank means acting as a strategic...

  • Senior Advisor ESG

    1 week ago


    Montreal, Quebec, G4F, CA National Bank Full time

    As a Senior ESG Advisor in the Commercial Banking sector, your role will be to support account managers in integrating ESG into the Bank's practices and those of our clients. You will have the opportunity to join a team that will allow you to grow in a multidisciplinary and dynamic environment. Your Role Support our sales force from the initial pitch to...


  • Montreal, Quebec, G4F, CA National Bank Full time

    As a Generative AI Chief Advisor, you will play a strategic role in identifying, implementing and optimizing generative AI technologies within our IT systems and processes. You will support our technical teams in the integration of innovative solutions to improve operational efficiency, automate repetitive tasks and free up time for innovation. Your job...