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Assistant General Manager

3 months ago

Waterloo Ontario ML, City of Toronto, Canada Club Pilates Waterloo Part time

About us

We are professional, agile and customer-centric.

Our work environment includes:

  • Modern office setting
  • Food provided
  • Casual work attire
  • Flexible working hours
  • Lively atmosphere

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, global brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in over 15 countries including Canada, the United States and Germany. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes.

POSITION:

The ideal Assistant General Manager will assist the General Manager in overseeing all Studio functionality from Sales to marketing.

REQUIREMENTS:

  • 2+ years of retail/service sales or fitness sales experience.
  • Confident in generating personal sales and training Sales Reps in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Proficiency with computers and Studio software.

DUTIES

  • Lead generation including Grass Roots Marketing and Networking
  • Implement sales process to schedule prospects into Demo class
  • Membership sales
  • Assist the General Manager in managing staff schedule
  • Supervise Sales Representatives
  • Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  • Independently make decisions related to high level customer service
  • Collect outstanding dues
  • Maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature are stocked and visible
  • Schedule and participate in community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Any other duties as assigned

COMPENSATION & BENEFITS:

  • This position offers a very competitive base salary; based on experience & performance
  • Commission paid on sales
  • Unlimited growth potential within the company.

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 30 per week

Additional pay:

  • Commission pay

Benefits:

  • Casual dress
  • On-site gym
  • Store discount

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Education:

  • Bachelor's Degree (preferred)

Experience:

  • sales: 2 years (required)

Work Location: In person

Expected start date: 2024-08-19

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