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Night Manager
3 months ago
Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.
We are currently undergoing a complete transformation and enhancing all the hotel facilities to continue delivering an outstanding luxury service to our guests. Scheduled to complete the changes in Spring 2024, the hotel will provide an all-encompassing experience where entertainment, leisure, dining, conferencing, and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.
We're setting new standards in the Australian hospitality scene and we are seeking talented Ambassadors to help craft a unique experience where luxury reaches new heights. Apply now and be part of the “Rebirth of a Sydney Icon” with us
Job Description
As our full-time Night Manager, you will be leading our overnight Hotel operations each shift. You'll drive financial reconciliations, people management, guest feedback & problem resolution, brand & cleanliness standards. In the absence of senior leadership or the General Manager overnight, you hold the keys. Your invaluable contribution through your reconciliations, balances, and checks enable you to know that you have made a difference to the greater good of the Hotel Operation every night shift.
Qualifications
Does this sound like you?
- Previous experience within a service industry, ideally with exposure to reporting and supervising staff.
- Exceptional communication skills and a service excellence approach.
- Discretion with guest interactions.
- Ability & desire to train, coach and develop hotel professionals who are fellow night owls.
- A keen eye for detail and interest in developing your financial acumen.
- Strong organisational skills.
- Thriving under pressure; if an emergency comes up, you remain in control and support the team to get through it.
- First Aid and RSA qualified, or willing to get certified if you are successful.
Additional Information
In addition to joining a fun, collaborative and fast-paced environment, we offer industry-leading rewards such as;
- Collaborative and supportive environment.
- Industry benefits from Day 1 including exclusive discounts on accommodation, dining, bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including 10 weeks parental leave.
- Complimentary dry cleaning & discounted city parking.
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
- Most importantly - learn from industry experts with opportunities for development. We genuinely care about your success and want to help you grow
