Quality Assurance Analyst

2 weeks ago

Ottawa Ontario, Ottawa region, Canada HireRoad Full time

We are seeking a meticulous QA Analyst to join our team. The QA Analyst will be responsible for ensuring the quality and functionality of our software products through rigorous testing and analysis. This role will specifically be focused on our people analytics solution, so experience with data rich analytics products is highly preferred. This role will be critical in ensuring the AI-enabled capabilities in the product are of the highest quality and accuracy. Preference will be given to candidates with demonstrable experience in working with AI/ML products. The ideal candidate should have a keen eye for detail, excellent problem-solving skills, and a strong understanding of software testing methodologies.


You will have a strong bias for action and a growth mindset. You thrive in unstructured environments and can juggle multiple priorities. You are highly self-sufficient, adaptive and embrace challenges and uncertainty. You have a ‘can-do’ attitude and can demonstrate specific examples of how your grit and tenacity have helped you succeed in your prior roles.


Responsibilities

  • Develop, document, and execute test plans and test cases for both the core People Analytics features and the AI/ML functionality.
  • Perform various types of testing, including functional, regression, integration, performance, and usability testing.
  • Collaborate with data scientists and engineers to understand AI and machine learning models.
  • Work closely with cross-functional teams, including product managers, customer success and professional services to ensure alignment on product requirements and quality goals
  • Validate the performance of diagnostic and predictive analytics models, ensuring they meet specified accuracy and performance metrics.
  • Test the integration of AI models into the product, including data input/output, accuracy of the model, performance of the model and end-user experience.
  • Identify, document, and track software defects and issues using bug tracking tools.
  • Collaborate with developers, product managers, and other stakeholders to understand requirements and resolve issues.
  • Conduct root cause analysis of identified defects and work with the development team to ensure timely resolution.
  • Ensure that software meets the established standards of quality, including reliability, usability, and performance.
  • Participate in requirement reviews, design reviews, and other team activities to ensure high-quality software delivery.
  • Continuously improve testing processes and methodologies to enhance software quality and team efficiency.


Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience (5+ years) as a QA Analyst or similar role, with experience in testing complex software products, preferably data intensive products with AI/ML capabilities.
  • Strong understanding of software testing principles, methodologies, and tools.
  • Demonstrable experience in validating AI/ML models and interpreting model outputs. Knowledge of machine learning algorithms, model training, validation techniques, and metrics for model performance (e.g., precision, recall, F1 score).
  • Demonstrable experience with data preprocessing, feature engineering, and understanding data pipelines
  • Experience with test management and bug tracking tools (e.g., JIRA, TestRail, Bugzilla).
  • Proficiency in writing clear, concise, and comprehensive test plans and test cases.
  • Familiarity with automated testing tools and frameworks (e.g., Selenium, QTP, JUnit) is a plus.
  • Basic knowledge of programming languages such as Java, Python, or SQL is desirable.
  • Experience with Agile and Scrum methodologies.
  • Knowledge of continuous integration and continuous deployment (CI/CD) processes.
  • Understanding of performance testing and load testing tools (e.g., JMeter, LoadRunner).
  • Certifications in software testing (e.g., ISTQB, CSQA, CSTE) are a plus.
  • Excellent analytical and problem-solving skills. Ability to think critically and solve complex problems related to software quality and AI model performance.
  • Strong attention to detail and ability to work independently and as part of a team.
  • Good communication skills and ability to explain complex issues clearly.


What we offer you in return

  • Play a key role in the expansion of a SaaS business
  • Collaboration with international offices on global projects
  • Backing from senior management to be disruptive – for positive outcome
  • Competitive salary/rate
  • Potential to progress your role as we continue to expand
  • Continuously and consciously working to ensure an empowering, team-oriented, and politically free environment.


And employee benefits such as

  • Medical, Dental & Vision Insurance
  • Stock Options
  • 401k plan with company match
  • Generous holidays/Paid Time-off
  • Additional wellness day-off per month


About Us

HireRoad is a leading global provider of HR solutions spanning recruitment, onboarding, learning, and analytics software. Driven by PeopleInsight, our best-in-class people analytics solution, we aim to power companies with better people data. Our mission is to help our customers maximize the impact of their HR technology through a deeper understanding and optimization of their most significant investment– their people. With nearly 400 customers across the United States, Australia, United Kingdom, and Canada markets, HireRoad empowers HR teams to maximize their impact through actionable data-driven insights, customized support from our team of experts, and a transparent, cost-effective approach to meet companies where they are at in their people data journey.


We at HireRoad, celebrate diversity and are dedicated to creating an inclusive environment for all employees. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and marital status, race or religion. We adhere to these principles in all aspects of employment, including recruitment, hiring, advancement, training, discipline, or discharge. HireRoad will not tolerate discrimination or harassment based on any of these characteristics.

  • eLearning Quality Assurance Analyst

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Insight Global Full time

    The eLearning Quality Assurance Analyst is responsible for the technical development of eLearning materials and the quality review process for the training materials that are created. The incumbent will provide expertise in learning theories, educational technologies, adult education, and quality assurance standards for the creation of training materials....

  • Quality Assurance Analyst

    4 weeks ago

    Vaughan, Ontario, L0J, York region, Canada Mircom Group of Companies Full time

    Quality Assurance Analyst Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer, and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes fire detection & alarm, communications & security, mass notification, building...

  • quality assurance SQF

    4 weeks ago

    Brantford, Ontario, K3R, Brant region, Canada Mastro Vinci Part time

    1. Job OverviewWe are seeking a meticulous Quality Assurance Analyst to join our team. The ideal candidate will be responsible for ensuring the quality of products and services meets the established standards through various testing methods and procedures. Must be HACCP certified, and experienced with SQF certification. A good command of the English language...

  • systems QA

    4 weeks ago

    Pickering, Ontario, C1V, Durham region, Canada Employment and Social Development Canada Full time

    Posted on August 20, 2024 by Employer details 9528598 CANADA INC.Job detailsSystems QA (Quality Assurance) AnalystEducation: Bachelor's degree.Tasks:Confer with clients to identify requirements.Document technical requirements to ensure that products, processes, and solutions meet business requirements.Prepare cost-benefit and return-on-investment...

  • Business Intelligence Analyst

    2 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Angular Directions Full time

    Angular Directions are working closely with a unique company based out of Canada who are looking for a Business Intelligence Analyst to drive their operation in Ottawa. With a dedication to Ecomm Optimisation, Risk Management, and Data Analysis, this company is a proud client of ours and we're delighted to help them find the ideal BI Analyst with strong...

  • Intermediate Business Analyst

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking an Intermediate Business Analyst for a 5-month contract with its Ottawa-based customer. Work LocationThe hired candidate will be expected to work Tuesdays onsite at the customer headquarters in Ottawa, ON. Occasional additional onsite meetings may also be required. Key TasksResponsible for gathering requirements from business...

  • Financial Business Analyst

    2 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Minto Group Full time

    Financial Business AnalystOttawa, OntarioPurpose:The Financial Business Analyst is responsible for assisting with preparing financial analysis for new acquisitions and existing communities under development. The successful candidate will work with cross-functional groups to learn and understand various disciplines within residential real estate development....

  • Quality Assurance Analyst-Building Automation System(BAS)

    1 month ago

    Vaughan, Ontario, L0J, York region, Canada Mircom Group of Companies Full time

    Quality Assurance Analyst-Building Automation System(BAS)Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications &...

  • Quality Inspector

    4 weeks ago

    Newmarket, Ontario, L0G, York region, Canada Stratosphere Quality Full time

    Join the Stratosphere Quality Team! Stratosphere Quality cultivates a positive organizational work environment, where employees are compelled to perform their best. Our team enjoys rewarding and meaningful work in a wide range of manufacturing work environments. Begin a rewarding career today and envision yourself at work with Stratosphere Quality. Pay:...

  • Quality Assurance

    1 month ago

    Vaughan, Ontario, L0J, York region, Canada State Window Corporation Full time

    Quality Assurance - Quality Assurance Technician (Night) Vaughan, ON, Canada Req #231 Monday, September 11, 2023 State Window Corporation, Awarded Canada's Best Managed Company of 2021, and 2022 , is a PROFIT 500 manufacturing and construction company located in Vaughan, ON. Together, we manufacture, design and install window wall, curtain wall, metal...

  • Quality Assurance Analsyt III

    4 weeks ago

    Brampton, Ontario, C6S, Peel region, Canada Macdonald, Dettwiler And Associates Corporation Full time

    Job Category: Product & Quality AssuranceRequisition Number: QUALI007210Posted: August 2, 2024Employment Type: Full-TimeWork Arrangement: HybridLocationsShowing 1 locationCompany OverviewBuilding the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and...

  • Quality Analyst

    1 month ago

    Kitchener, Ontario, M2A, Waterloo region, Canada OTTO Motors by Rockwell Automation Full time

    Position: Quality AnalystLocation: Kitchener, OntarioExperience: 3+ yrs relevant work experienceEducation: Diploma/Degree in a related fieldDivision: OTTO by Rockwell AutomationAbout the JobWe are currently selling more robots than we can build! We require an organized individual to assist with inspection of a variety of made to spec. components, to assist...

  • Quality Assurance Supervisor

    4 months ago

    Brampton, Ontario, Peel region, Canada Give and Go Prepared Foods Full time

    We are looking for a Quality Assurance Supervisor for an exciting opportunity with us at Give and Go!Shift: Day ShiftJob Description:Maintain and provide solutions for improving the Total Quality Management of both products and programs such as, but not limited to; re-calibrating equipment (scales and metal detectors) and identifying and eliminating losses...

  • Senior service assurance analyst

    1 month ago

    New Hamburg, Ontario, N0B, Wellington region, Canada Xplore Inc. Full time

    As a part of the Xplore Service Assurance team, you will provide a customer-centric focus and accountability for service delivery. The primary objective is to identify areas of opportunity and prime required coordination of cross functional efforts as to ensure “We” as a service provider are keeping to our mission “Working together to deliver a service...

  • Quality Assurance Manager

    2 weeks ago

    Markham, Ontario, York region, Canada Acara Solutions, An Aleron Company Full time

    Quality Assurance Manager - MarkhamDo you have QA Management experience with a PCB company? Apply now! JOB SUMMARY Responsible for ensuring that the Quality Management System Requirements are met and are aligned with regulatory and customer specifications. This individual is responsible for managing the organizations quality assurance policies. Also...

  • Quality Assurance

    1 month ago

    Vaughan, Ontario, L0J, York region, Canada State Window Corporation Full time

    State Window Corporation, Awarded Canada's Best Managed Company of 2021, 2022 , and 2023 is a PROFIT 500 manufacturing and construction company located in Vaughan, ON.Together, we manufacture, design and install window wall, curtain wall, metal panels, glass and railing systems for high rise condominiums. We are looking for individuals who are...

  • Quality Assurance Lead

    3 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada AtkinsRéalis Full time

    Quality Assurance LeadAtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.Quality Assurance Lead is required to support the...

  • Quality Assurance Technician

    2 months ago

    Arthur, Ontario, Wellington region, Canada Amir Specialty Poultry Full time

    Amir Group consists of Amir Specialty Poultry, a chicken slaughterhouse located in Arthur, Ontario, and Amir Quality Meats, a wholesale meat production company located in Brampton, Ontario. We are currently seeking a QA Technician for the Arthur location who is enthusiastic, driven, and an outside-the-box thinker to contribute to the growth of our business....

  • Quality Assurance Manager

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Cpus Engineering Staffing Solutions Inc. Full time

    Job Title: Quality Assurance Manager Location: West End of GTA Employment Type: Full-Time Employee Salary: base salary is $110k – $135k depending on skills and experience. Bonus: 10% performance bonus Pension & Benefits: RSP and 100% paid benefits package. Job Summary This individual will function as the Quality Assurance Manager and be responsible for...

  • Quality Assurance Lead

    3 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada oilandgas.org.uk Full time

    Job DescriptionQuality Assurance LeadAtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.Quality Assurance Lead is required...