Current jobs related to IT Support Specialist - Toronto Ontario CA, Ontario - TD

  • Cancer Support Foundation Communications Specialist

    7 days ago

    Toronto, Ontario, Canada Wellspring Cancer Support Foundation Full time

    At Wellspring Cancer Support Foundation, we are seeking a skilled Senior Communications Specialist to join our dynamic team. This role will support the execution of our media strategy and help build relationships with key stakeholders.Responsibilities:Liaise with staff to identify and write compelling stories for various audiences.Support outreach...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada APN Consulting Inc. Full time

    APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.Direct...

  • Operations Specialist

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Swoon Full time

    Operations Specialist Hybrid – Toronto (FCP) | On-site Mondays & Tuesdays 12-Month Contract | Potential for Extension & Full-Time 9 AM – 5 PM ESTAre you a detail-oriented compliance professional with a strong background in banking regulations? We’re looking for an Operations Specialist to support regulatory compliance within Lending & Deposit...

  • Operational Risk Control Specialist

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Apex Systems Full time

    Operational Risk Control SpecialistApex Systems is a global IT services provider, and our staffing practice has an opening for a Operational Risk Control Specialist with experience in business and operations testing, control testing, and regulatory compliance to support enterprise-wide initiatives at our client, a leading bank.Client: Big 5 BankLocation:...

  • Enterprise Resources Planning Specialist

    4 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada ABC Technologies Full time

    The ERP (Enterprise Resource Planning) Specialist, is responsible for the day-to-day managing, optimizing, and supporting the Epicor Kinetic ERP system used across the organization.This role will ensure the effective utilization, optimization, and support of the Epicor Kinetic ERP system within the company. By managing system implementation, configuration,...

  • Comms Expert for Cancer Support

    6 days ago

    Toronto, Ontario, Canada Wellspring Cancer Support Foundation Full time

    About the RoleWe are looking for a highly experienced Communications Professional to join our non-profit organization. As a Strategic Comms Specialist, you will be responsible for supporting the execution of a media strategy while building relationships with key stakeholders.

  • Communications Professional for Cancer Support

    7 days ago

    Toronto, Ontario, Canada Wellspring Cancer Support Foundation Full time

    The Senior Communications Specialist role at Wellspring Cancer Support Foundation involves supporting the execution of our media strategy and promoting our organization through outreach initiatives. This is an exciting opportunity to work with a dedicated team and contribute to our mission of helping individuals and families living with cancer.Required...

  • Senior Communications Specialist

    6 days ago

    Toronto, Ontario, Canada Wellspring Cancer Support Foundation Full time

    Job OverviewThe Wellspring Cancer Support Foundation is seeking a skilled Senior Communications Specialist to support our activities and contribute to the success of our dynamic team.

  • Informatica P360

    7 days ago

    Toronto, Ontario, Canada Atlantis IT group Full time

    Informatica P360, IDQ, AVOS Specialist Toronto Role Description: ? Informatica P360 Implementation:o Configure, customize, and maintain Informatica Product 360 to support product data management and syndication processes.o Ensure seamless integration with other enterprise systems (ERP, CRM, e-commerce platforms).o Support data modeling,...

  • IT Support Specialist

    4 days ago

    Toronto, Ontario, Canada Agilus Work Solutions Full time

    **Job Summary:**We are seeking a highly skilled IT Support Specialist to join our team at Agilus Work Solutions. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our clients in a hybrid work environment.Main Responsibilities:Provide timely end-user hardware and software support for both Home Office and...

  • IT Support Specialist

    5 days ago

    Toronto, Ontario, Canada CentreCourt Inc. Full time

    Job SummaryCentreCourt Inc. is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring that they receive timely and effective assistance with their hardware, software, and network issues.Duties and ResponsibilitiesRespond to IT support...

  • Support Specialist

    4 days ago

    Toronto, Ontario, Canada Watts, Griffis and McOuat Ltd. (WGM) Full time

    Job DescriptionWatts, Griffis and McOuat Limited (WGM) is a leading independent firm of geological and mining consultants providing value-added professional services to the global mineral resource industry.We are seeking an experienced Support Specialist to join our administrative team. The successful candidate will be responsible for assisting with various...

  • Network Administration Specialist

    5 days ago

    Toronto, Ontario, Canada IT Business Advisors Full time

    About Our Ideal CandidateWe are looking for a highly skilled and experienced individual who is passionate about delivering exceptional IT support. As a Network Administration Specialist, you will be responsible for managing and maintaining our clients' IT environments, ensuring that they run smoothly and efficiently.Your Key Skills and QualificationsCollege...

  • IT Support Specialist

    4 days ago

    Toronto, Ontario, Canada Amazon Full time

    At Amazon, we're looking for a skilled IT Support Specialist to join our team. As an ITS Support Engineer, you'll be the go-to expert for Amazon's corporate employees, providing seamless end-to-end services and frictionless on-site technical support.Key ResponsibilitiesDeliver on-site, high-quality, hands-on support diagnosing, troubleshooting, and resolving...

  • Oracle Database Backup Specialist

    1 day ago

    Toronto, Ontario, Canada IT Consultancy Full time

    We are seeking a skilled Oracle Database Backup Specialist to join our IT consultancy team in Toronto.The ideal candidate will have experience with installing, configuring and migrating Oracle DB backups from DDBOOST to Oracle Recovery appliance - ZDLRA (Zero Data Loss Recovery appliance).Responsibilities include:Implementing and maintaining Oracle database...

  • Application Support Specialist

    5 days ago

    Toronto, Ontario, Canada City of Toronto Full time

    Job Summary:The Application & Technology Support Specialist 3 role is responsible for delivering exceptional technical support and expertise in various areas, including application, desktop, network, security, and access management. This specialist provides onsite technology support to the City's Provincial Offenses Act Court and tribunal locations as...

  • IT Project Governance Specialist

    5 days ago

    Toronto, Ontario, Canada Atlantis IT Group Full time

    **About the Role**We are seeking an experienced IT Project Governance Specialist to join our team at Atlantis IT Group. As a key member of our project governance team, you will be responsible for ensuring that our projects are delivered in accordance with our governance framework.Your primary focus will be on:Developing and implementing project governance...

  • Piping Support Specialist

    3 days ago

    Toronto, Ontario, Canada SNC-Lavalin Full time

    The role of the Piping Support Specialist at SNC-Lavalin is a key position in our engineering team. As a piping specialist, you will be responsible for designing and analyzing piping systems to ensure they meet safety and performance standards.The successful candidate will have experience with piping design and analysis software, as well as knowledge of ASME...

  • Risk Management Specialist

    6 days ago

    Toronto, Ontario, Canada TekStaff IT Solutions Full time

    Job Description: We are seeking a qualified Risk Management Specialist to join our team at TekStaff IT Solutions. The successful candidate will have 8+ years of relevant working experience, with 3+ years in the Audit function and 3+ years of work experience in Credit and Fraud Risk management. They must also have strong knowledge of retail and Business...

  • IT Support Specialist

    6 days ago

    Toronto, Ontario, Canada Klick Health Full time

    About Klick HealthKlick is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences. We're one of the country's top workplaces, recognized for our inspiring culture and innovative work environment.Our Office Tech team is responsible for managing and maintaining all technology used within Klick's...

IT Support Specialist

4 weeks ago

Toronto Ontario CA, Ontario TD Full time

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Are you looking for an opportunity to technologically transform a low latency, high frequency trading and the wholesale banking business using engineering foundation? Have you previously applied next generation technologies to solve pressing technology challenges for the capital markets and investment banking business and are passionate about its impact? Then you could be the Engineer we’re looking for to join our engineering driven TDS and TBSM app Support transformation

KEY ACCOUNTABILITIES

CUSTOMER

  • Develop and implement standard support model and processes by using industry best practices
  • Oversee detailed investigations of incidents to evaluate root causes and ensure implementation of targeted, value added and controlled remediation plans
  • Act as an expert resource providing insight and recommendations based on industry practices and emerging technology trends within application support field
  • Define, deploy and/or lead systems / applications activities to support clients and applications
  • Identify, recommend, source, negotiate and implement improvements/solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs
  • Influence product direction, foresee issues and gaps, identify solutions, and work comfortably with leading edge products that are untested/ unproven in the market
  • Manage complex application deployment in load balanced service-oriented environment
  • May help test, debug, and performance analyze and document environment components
  • Troubleshoot initial failures, coordination of resolution efforts and communication with appropriate members
  • Work with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project
  • Collaborate with business leaders, IT professionals, vendors / outsourced partners to assess viability/priority of projects/initiatives and ensure issues are clearly communicated
  • Lead / contribute to the project management processes conduct pre and post implementation reviews
  • Integrate technical solutions with the business environment, recognizing systems interdependencies and reusability, and ensuring seamless delivery
  • Ensure appropriate security levels are established and maintained for processes, information exchange and system implementations
  • Provide 2nd and 3rd level support for production incidents as required and provide single point of contact for business communications related to production incidents, escalate as required
  • Drive and manage controls environment (including processes), covering change management, production implementation, compliance and audit controls, and business continuity (both application and resource)
  • Work in strategic partnership with development and delivery teams to continually identify and create opportunities to increase application stability of production environment


SHAREHOLDER

  • Review, define, enforce and influence standards and appropriate quality measures/metrics
  • Ensure systems and operational availability meets or exceeds negotiated service levels, and report results as required
  • Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
  • Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
  • Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
  • Assist in the development/maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents
  • Continuously enhance knowledge/expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective client solutions
  • Develop/maintain expertise of system development methodologies, key business initiatives/issues, IT implications for systems/technologies and impact on business solutions
  • Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness
  • May develop and/or contribute to negotiations of third party contracts/agreements


EMPLOYEE / TEAM

  • Work effectively as a team, supporting other members of the team in resolving critical service issues
  • Prioritize and manage own workload in order to deliver quality results and meet timelines
  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Participate in knowledge transfer within the team and business units
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team


BREADTH & DEPTH

  • Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
  • Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
  • Assignments are highly complex and multifaceted
  • May monitor, coach/ educate a small team of IT professionals
  • Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
  • Generally reports to a Senior Manager or Executive

Required Experience we're seeking:

  • We have an immediate opening for Application DBA part of TDS/TBSM Production Engineering (PE).
  • Undergraduate degree or Technical Certificate
  • Graduate degree, preferred
  • 7+ years relevant experience
  • You are an experienced Engineer, worked closely with development teams defining Telemetry, Observability, implementing build, deployment, and monitoring standards for DEV & SRE teams
  • You bring in wholistic automation and hands-on product and platform engineering, application/infrastructure transformation, rationalization & modernization initiatives in the large banks
  • Must have hands on with Oracle 19c and MSSQL 2019 administration experience
  • Must have experience with Replication, Data Migrations, RAC and ensuring HA & DR
  • Must have experience with Data Archiving, Purging and Partition maintenance
  • Nice to to have exposure to any of the NoSQL databases, Cassandra, MongoDB and MariaDB
  • Exposure to Banking & Finance domains and Regulatory space.
  • Excellent analytical and problem-solving skills

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):

Sans Objet