Field Service Technician

1 month ago


Calgary Alberta DJ, CA Topcon Positioning Systems Full time

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

The Field Service Technician is responsible for inspecting and repairing instruments. This role needs someone who can work independently, communicate well, and analyze situations. The Field Service Technician also provides technical support to call center and internal teams. The Field Service Technician performs on-site installations, maintenance, and repairs on Topcon's eye care equipment and examination lanes. Written communication skills, such as making estimates and follow-ups within internal protocols, are important.

KEY RESPONSIBILITES

  1. Troubleshoot problems, conduct maintenance, and perform necessary repairs on equipment in Field Service and Depot Repairs to ensure smooth operations.
  2. Answer and respond to service calls, provide support, and troubleshoot over the phone and via email to assist customers efficiently.
  3. Keep up with the advanced technology for new equipment and stay up to date.
  4. Engage in all training requirements required by the Company.
  5. Assist with the moving, installation, repositioning of machines and equipment.
  6. Excellent communication coupled with excellent customer service skills. Collaborating with their team to identify and fix technical problems.
  7. Ability to work individually and in a team environment.
  8. Ensure proper documentation tracing for all activities, maintaining clarity and accountability.
  9. Uphold high-quality standards in all work and ensure that company targets related to part quality are consistently met.
  10. Take on special projects as necessary to contribute to the continuous improvement and development of our operations.
  11. The ability to lift, push and/or pull up to 50 pounds.
  12. The ability to often bend, twist, sit, stand, walk, move boxes and equipment, package and re-package equipment throughout the workday.
  13. Must hold a current, valid, and unrestricted driver’s license.
  14. The territory that the Field Service Technician will cover will be Manitoba & Saskatchewan.

Education & Experience:

  1. Minimum 1 year of relevant work experience.
  2. Previous experience as a field service professional or in a relevant capacity is preferred.
  3. High school diploma or equivalent required.
About Us

Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology.

A globally-oriented business, Topcon is focused on developing solutions towards solving societal challenges in the mega-domains of healthcare, agriculture, and infrastructure. In healthcare, these challenges include increasing eye disease, rising medical costs, access to healthcare and physician shortages. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.

#J-18808-Ljbffr

  • Calgary, Alberta, D3J, CA Tennant Company Full time

    Field Service Technician - Calgary, ABWith more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a...


  • Calgary, Alberta, D3J, CA SCADALink Full time

    Wireless SCADA Field Service Technician – #210115BAOur Team is seeking a Field Service Technician with a “can do” attitude. You are a self-starter who enjoys solving problems and taking on challenges. You are motivated to perform the below set of responsibilities and have the requirements to succeed.Job Description: Install/Service/Troubleshoot...


  • Calgary, Alberta, D3J, CA WSP Canada Full time

    The Opportunity:We are currently seeking an Environmental Field Technician or Technologist to join our team based in Calgary. The successful candidate will join our growing Contaminated Sites team serving our diverse government, commercial and industrial clients.What you can expect to do here:Preparing and adhering to site-specific health and safety plans to...


  • Calgary, Alberta, D3J, CA Field Law Full time

    Our Calgary office has an immediate opening for an Accounting Services Clerk (Junior) to join our Accounting Services Team at Field Law. Our Accounting Services department is integrated across all offices and is responsible for the firms overall accounting functions, preparing and ensuring timely, relevant, and accurate financial information.Reporting to our...


  • Calgary, Alberta, D3J, CA Arcadis Full time

    ```html Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's...


  • Calgary, Alberta, D3J, CA Konica Minolta Business Solutions U.S.A., Inc. Full time

    Overview️ Join Our Team as a Production Print Field Service Technician! ️Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced,...


  • Calgary, Alberta, D3J, CA Konica Minolta Business Solutions U.S.A., Inc. Full time

    Overview️ Join Our Team as a Production Print Field Service Technician! ️Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced,...


  • Calgary, Alberta, D3J, CA Vertex Resource Group Full time

    Senior LDAR Technician (Instrumentation/Field/Plant Operators)Posted: 4 days agoPay: CompetitiveEmployment Type: OtherJob DescriptionReq#: 1300VERSATILITY. EXPERTISE. With these two words, Vertex makes the promise that we will always be versatile in developing solutions to our clients’ unique needs and that we will always demonstrate expertise in our...


  • Calgary, Alberta, D3J, CA Hopewell Full time

    Title: Field Technician Company: Hopewell Residential Management Job Type: Full-Time Department: Single Family City: Calgary About the Company: Hopewell Residential Management LP (“Hopewell”) is one of Alberta’s leading residential development companies, with over 30 years of experience in building homes and creating communities designed for...


  • Calgary, Alberta, D3J, CA TerraSource Global Full time

    Position Summary Support TerraSource customers and internal departments to maximize customer satisfaction with our equipment, while capturing revenue for service whenever possible and driving parts sales. Essential Duties and Responsibilities include the following: Supervise, advise and train customers on installation, operation and maintenance. Evaluate...


  • Calgary, Alberta, D3J, CA Enersys Full time

    EnerSys is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless...


  • Calgary, Alberta, D3J, CA Hopewell Full time

    Title: Field Technician Company: Hopewell Residential Management Job Type: Full-Time Department: Multi-Family The position will report directly to the Site Supervisor to assist with general labourer tasks including lifting, digging, and general site clean-up. Key Responsibilities: Perform tasks as assigned by Site Supervisor. May include excavation,...

  • Field Technician

    1 month ago


    Calgary, Alberta, D3J, CA CP Full time

    POSITION ACCOUNTABILITIES Support the implementation of proactive and predictive running and overhaul fleet maintenance strategies and fleet reliability improvement programs for all critical locomotive subsystems through the use of hands-on knowledge and experience Distribute communications and technical instructions (work scopes, technical tips, quality...


  • Calgary, Alberta, D3J, CA Stage 3 Separation, LLC Full time

    Under general direction from and reporting to the Site Leader(s)/Field Leader(s), the Solids Control Technicians are responsible for overseeing the mechanical processes used to provide enhanced drilling operations and recycle drilling mud through closed loop and other mud systems. Individuals are responsible for rig-up, rig-down, retort analysis, mud checks...


  • Calgary, Alberta, D3J, CA Stage 3 Separation Full time

    ```html Under general direction from and reporting to the Site Leader(s)/ Field Leader(s), the Solids Control Technicians are responsible for overseeing the mechanical processes which are used to provide enhanced drilling operations and recycle drilling mud through closed loop, and other mud systems. Individuals are responsible for rig-up, rig-down, retort...


  • Calgary, Alberta, D3J, CA Field Law Full time

    Location: Closing Date: ---Practice Area: Our Calgary office has an immediate opening for a Real Estate Practice Assistant. As a Real Estate Practice Assistant, you are responsible for providing general support to the Real Estate team.You must understand the importance of confidentiality in a professional setting and have great attention to detail. You are...

  • HVAC Technician

    1 month ago


    Calgary, Alberta, D3J, CA Wiehler Plumbing and Heating Full time

    Ready to take your HVAC career to new heights? Join Wiehler Mechanical Ltd., Calgary's premier full mechanical contractor specializing in high-end plumbing and HVAC services, as an HVAC Technician. We're not just a company; we're a community of skilled professionals pushing the boundaries of excellence. Why work with us? Because we provide: Pay...


  • Calgary, Alberta, D3J, CA Baker Hughes Gruppe Full time

    Job DescriptionField Service Engineer- Controls ServicesAre you passionate about being part of a successful field service team?Do you like working in collaborative teams and solving critical issues for customers? Join our Field Services Team!At Baker Hughes our purpose is clear; We take energy forward making it safer, cleaner and more efficient for people...

  • Lead HVAC Technician

    1 month ago


    Calgary, Alberta, D3J, CA Wiehler Mechanical LTD. Full time

    ```html Are you an experienced HVAC technician looking to take the next step in your career? Wiehler Mechanical Ltd. is seeking a motivated individual to join our team in Calgary, AB as a full-time Lead HVAC Technician. If you are looking for a challenging yet rewarding position in the HVAC field, this opportunity is perfect for you. WHY SHOULD YOU CONSIDER...


  • Calgary, Alberta, D3J, CA Shermco Industries Full time

    About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local...