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OMNI Customer Fulfillment Associate
4 weeks ago
Position Summary To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.
What You'll Do
- Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
- Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
- Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
- Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
- Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
- Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
- Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris, and ensuring all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensures that all safety pre-inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
- Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications
Age – 16 or older
Preferred Qualifications
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
420 Ninth St W, Cornwall, ON K6J 0B3, Canada
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Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail, Manufacturing, and Retail Groceries
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