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Bilingual Field Service Coordinator
1 week ago
Bilingual Service Coordinator (French and English Required)
Are you a detail-oriented professional with a passion for organization, customer service, and long-term career stability? Our client, a well-established organization, is seeking a Bilingual Service Coordinator to join their team. This role offers the opportunity to thrive in a supportive and structured environment while contributing to the seamless execution of critical service operations.
About the Role
As the main point of contact for service administration, you will play a vital role in coordinating field service activities. From scheduling and organizing tools and parts for site visits to ensuring timely and accurate invoicing, you will be integral to maintaining clarity and reliability for both internal and external customers.
Key Responsibilities
- Coordinate and schedule all field service activities to ensure efficiency and customer satisfaction.
- Communicate technical details and updates between stakeholders and customers.
- Prepare and ship tools and parts required for site visits, collaborating with internal teams as needed.
- Process orders for spare parts, tools, and consumables while maintaining accurate documentation.
- Provide timely, accurate reports to support the service and sales teams.
- Ensure compliance with established procedures and contribute to safety initiatives.
What You’ll Need
- A college diploma in Business Administration or equivalent experience.
- At least 3 years of experience in coordination and/or scheduling.
- Proficiency in Microsoft Excel, PowerPoint, and Word (experience with SAP is an asset).
- Exceptional communication skills in both French and English, with a commitment to professionalism and precision.
Why Join?
This role offers a stable and rewarding career in a well-established organization that values reliability, teamwork, and professional growth. You’ll enjoy:
- A consistent and structured work environment.
- Comprehensive training and ongoing support.
- A workplace culture that emphasizes work-life balance and collaboration.
Take the Next Step
If you’re ready to bring your organizational expertise and bilingual skills to a role that values consistency, reliability, and excellence, we encourage you to apply. Join a supportive team where your contributions will have a lasting impact.