Inside Sales Specialist
2 weeks ago
L.G. Home Comfort (LGHC) is a Canadian HVAC company that was established in 2017. With a family-run approach, LGHC extends that level of personal touch to its customers and treats every home we walk into as if it was our own.
We’re dedicated to offering installation & repair services for residential & commercial Furnaces, Heat Pumps, Air Conditioners, Hot Water Tanks, Tankless Water Heaters & Water Purification products.
We care about our customers and make their home comfort our top priority.
Joining our team is not just joining any workplace- its joining a revolution. We are on a mission to disrupt the stale and antiquated HVAC industry, and are seeking like-minded and fearless individuals to join our team. Do you have what it takes?
Day-to-day Responsibilities
The Inside Sales Specialists’ duties include, but are not limited to:
Familiarizing yourself with essential details of our products and services.
Calling prospective clients using a list of phone numbers provided to you.
Accepting calls from prospective clients as they arise.
Fielding basic questions and concerns about the products and services we offer.
Scheduling a consultation between the prospective client and a Sales Representative.
Keeping a detailed log of calls, including those which were not answered.
Attempting to contact prospective clients who you have been unable to contact.
Informing the Manager of recurrent product-related complaints that warrant addressing.
Other duties as assigned
Qualifications
Minimum of an Ontario Secondary School Diploma or equivalent
Completion of post-secondary education in a related field, such as sales or business administration is considered an asset
Excellent oral and written communication and organization skills
Strong written and spoken communication skills, including professional phone and email etiquette
Outstanding interpersonal relationship building
Demonstrated ability to take initiative and stay motivated
Demonstrated ability to handle challenging situations professionally and make quick, effective decisions
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