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Store Manager-Bronze-Retail
3 months ago
Store Manager - Bronze - Retail
Roots is more than just an iconic Canadian retailer; we are a group of passionate employees who act with integrity, trust each other, and do what is right. We work in a space where people can grow and develop, with a team dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share our commitment to maintaining high ethical standards of operation.
We are currently seeking a Store Manager who can be nice, seek inspiration from our roots, commit to achieving results the right way, and loves to think big to join us on our journey.
WHAT WE’RE LOOKING FOR?
Reporting to the District Manager, the Store Manager creates and maintains the Roots Experience for our customers and employees. Key to this role is leadership building, succession planning, and coaching. The Store Manager is responsible for modeling and acting in accordance with Roots guiding principles and beliefs.
Top candidates for the Store Manager role will have the following:
- 3+ years related experience in a retail apparel environment.
- Leadership skills demonstrated through KPI results, retention, and performance coaching principles.
- Experience with visual planning and merchandising.
- Demonstrated sales achievements in a high-volume store.
- Ability to manage resources to ensure that established service levels are achieved at all times.
- Ability to manage multiple situations simultaneously while staying composed.
- Excellent communication (both oral and written), leadership, and interpersonal skills.
- Organization, planning, and strong problem-solving skills.
- Ability to plan and prioritize workload.
- Strong team-building skills with the ability to coach and mentor others.
THE IMPACT YOU'LL HAVE
The Store Manager for Roots will be responsible for and evaluated on the following:
- Achieving store sales budgets through execution of company standards, policies, and procedures while exceeding customers' expectations through superior service at every opportunity.
- Providing ongoing selling skills coaching and development based on each staff member's individual strengths and weaknesses in order to achieve their personal sales goals.
- Establishing appropriate action plans to improve each individual's performance and productivity.
- Ensuring that customer loyalty is built and maintained by providing the ultimate shopping experience and resolving customer issues or complaints in a timely and positive manner.
- Demonstrating the ability to lead by example in sales and customer service.
- Proactively seeking out qualified candidates for existing or potential positions ensuring the store structure meets the business needs.
WHY JOIN ROOTS?
Founded in 1973, Roots Canada is a publicly held Canadian lifestyle brand that sells apparel, leather bags, small leather goods, footwear, and active athletic wear with over 100 retail stores in North America and Asia.
Roots is not only a brand; it’s a culture and lifestyle. We look for dynamic individuals who are interested in retail and fashion, enjoy challenges, and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.
SOUND LIKE YOU? APPLY NOW
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.
Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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