Room Attendant

1 month ago


Vancouver Metro Vancouver Regional District, CA Accoravillage Full time

Wednesday, August 7, 2024

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Room Attendant will contribute to the overall success of the hotel by ensuring that Coast Hotels' cleanliness and hygiene standards are consistently met for all guest rooms and public areas of the hotel. This position will also be responsible for maintaining a positive work environment in the housekeeping area while upholding high internal and external customer service standards.

Responsibilities:

  1. Reviews and discusses room assignment sheet with Housekeeping Supervisor at the beginning of every shift.
  2. Is committed to working safely, including adherence to safety regulations, hygiene, and cleanliness.
  3. Follows Coast Hotels procedures for the cleaning and making up of rooms.
  4. Changes linens in assigned guest rooms according to established policies and procedures.
  5. Ensures that all room amenities are in place, and that all drapes, sheers, windows, and balcony doors are closed and locked prior to room completion.
  6. Conducts daily inspections of assigned rooms for deficiencies and immediately completes work orders for the maintenance department.
  7. Conducts room checks and informs Housekeeping of any discrepancies.
  8. Turns in all lost and found items to the Housekeeping Office immediately upon leaving an assigned floor.
  9. Ensures that the housekeeping cart is fully supplied, and that all needed supplies and equipment are in good working order.
  10. Sorts recyclable items according to Coast Hotels recycling program guidelines.
  11. Other duties as assigned by the Executive Housekeeper.

Skills/Knowledge/Experience:

  1. Minimum 1-year experience in a similar position is an asset.
  2. Successful completion of high school education preferred, but a combination of experience and education will be considered.
  3. Physical requirements include the ability to lift, push, and pull a minimum of 40 pounds, to stand and/or walk for an extended period, the ability to stoop, kneel, and reach, or perform repetitive foot and hand actions, and the ability to bend at the waist.
  4. Demonstrated ability to work in a fast-paced, multi-tasking team environment.
  5. Demonstrated superior customer service philosophy.
  6. Good verbal and written English communication skills.
  7. Exemplifies Coast’s core values and enjoys working in a culture of accountability.
  8. Able to work a flexible schedule, which includes evenings, weekends, and holidays.

Coast Hotels offers a variety of benefits, including competitive wages and benefits, employee discounts, training and development, career advancement opportunities, and more

Coast Hotels is an Equal Opportunity Employer. Coast Hotels would like to thank all interested applicants. Only those selected for an interview will be contacted.

NO PLACE LIKE COAST

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