Customer Service Representative

1 month ago


Markham Ontario, York region, Canada Options Consulting Solutions Full time

CUSTOMER SERVICE REPRESENTATIVE

BILINGUAL: ENGLISH & FRENCH

PERMANENT, FULL-TIME

MARKHAM, ON


Salary up to $67K


Are you passionate about the automotive industry?

Are you dedicated to high-quality customer service?

Are you interested in joining a global organization with a stellar reputation?



The Company

Our client, a global leader in retail, leasing, and wholesale financial services for dealerships and customers across Canada, is seeking Customer Service Representatives. Based in Markham, Ontario, this award-winning company is renowned for its technological excellence, commitment to quality, and environmental responsibility. Join a collaborative and growth-oriented team dedicated to delivering exceptional customer experiences.


Company Perks and Rewards

  • Competitive compensation
  • Hybrid work model after training
  • Comprehensive onboarding and training
  • Amazing company culture
  • Growth and learning opportunities
  • And more


The Job

You will be responsible for supporting dealerships and customers with their auto finance needs. You will:

  • Manage communications with dealerships and/or customers
  • Maintain files and documents in a highly organized manner
  • Assist with various inquiries and problem solving
  • Escalate unresolved issues when required
  • Conduct follow-up on ongoing matters or concerns
  • Support colleagues and other departments if needed
  • Other tasks as assigned


What you bring to the job

You value teamwork, respect, and mutual trust, and you are motivated to be part of a hard-working and collaborative team. You also have:

  • Fluent in both English and French at a native or bilingual level
  • Experience in a customer-facing role and providing excellent service
  • Strong communication (written and verbal), listening, and interpersonal skills
  • Effective organizational skills and ability to manage multiple priorities
  • Ability to work independently and within a team
  • Secondary/high school diploma
  • Completed post-secondary education preferred


Qualified job seekers are asked to apply with attention to Rhiannon Bodman.


I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role


Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.


You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Instagram and Facebook for job searching tips and other updates.



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