Senior Technical Project Manager

6 days ago

Canada Apex Systems Full time

Senior Technical Project Manager

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Senior Technical Project Manager with experience with working on multiple small to medium sized projects in various phases, strong experience working with internal cross functional teams and external clients to place at our client.

Start date: ASAP.

Location: Toronto/ hybrid.

Senior Technical Project Manager

Our Client is transforming the grocery industry.

Our Client has become a lifeline for millions of people, and they're building the team to help push the shopping cart forward. If you're ready to do the best work of your life, come join

Our Client is a Flex First team.

There's no one-size fits all approach to how we do our best work. Employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

OVERVIEW

Our Client is seeking a talented and driven Sr. Technical Project Manager to contribute to their

fast-growing enterprise business. As a vital addition to the Enterprise Solution - Retailer Delivery

team, as a Sr. Retailer Project Manager, this role will play a crucial role in orchestrating the cohesive, and timely execution of retailer implementation projects and ensuring seamless onboarding experiences for our retail partners.

ABOUT THE JOB

  • Take charge in creating and executing project plans for product implementations. This role demands a proactive approach to ensure that every phase aligns with Our Client's strategic goals and consistently meets or exceeds the retail partners' expectations.
  • Exhibit stellar customer relationship skills, understanding and anticipating retailer needs, and?guiding Cleints through the process with confidence and clarity.
  • Serve as a leader for both internal and external teams during all phases of the project. Building trust and winning over both technical, business and operational stakeholders, showcasing confidence and competence in FaaS solutions and project execution.
  • Project Planning: Dive deep into understanding the unique business needs, expectations, and requirements of each retailer. Take a lead role in collaborating with internal stakeholders to sharply define key deliverables, accurately estimate timelines, thoroughly assess risks, and meticulously prepare the necessary tools. Your proactive planning sets the stage for project success.
  • Project Execution: Command the helm of project execution with a focus on speed and efficacy. Orchestrate the project team's activities with precision, ensuring every task is completed on schedule. Develop and maintain essential documents, fostering a culture of transparency and seamless information flow among all stakeholders, driving the project forward with momentum.
  • Technical & Operational Roll-Out: Assume full responsibility for the deployment of enterprise fulfillment / ads solutions, applying your clear understanding of Our Client's ways of working. Champion solution quality through rigorous testing and UAT processes. Collaborate consistently with technical and operational teams to craft and refine roll-out strategies and post-launch support plans. Your strategic oversight is key to achieving success criteria.
  • Manage multiple concurrent projects, fostering cross-functional synergy between Our Client and the retail partner organizations to streamline the execution of project dependencies.

ABOUT YOU

Minimum Qualifications:

  • Bachelor's degree in a relevant field or substantial industry experience underpinned by a consistent track record of successfully delivering enterprise-level software projects to external enterprise clientele.
  • Deep comprehension of multi-tiered software solutions and large-scale operational roll-outs, paired with hands-on experience effectively managing cross-functional dependencies and troubleshooting technical challenges.
  • Rapid technical mastery, with an ability to quickly absorb and understand the nuances of software solutions, and technical frameworks, applying this knowledge to effectively lead problem solving, effectively engage subject-matter experts and streamline project implementation.
  • Strong customer management skills, characterized by anticipating and adeptly addressing complex needs, while forging strong relationships. Proficient in navigating and delivering difficult messaging with customers and asserting necessary pressures strategically, in alignment with project objectives.
  • Exceptional communication, organizational, and time management skills, paired with a sharp attention to both details and overarching project objectives. An expert in facilitating highly productive internal and external meetings - and creating assets and processes which drive project clarity at every step.
  • A proven leader, with an ability to galvanize teams, foster collaboration, and motivate individuals to exceed their potential, and a track record of driving positive outcomes by leveraging informed, data-driven methods to effectively guide, persuade, and influence customer and team decisions.
  • Demonstrated ability to manage multiple projects simultaneously and collaborate effectively with Engineering and Product Managers.
  • Strong grasp project management methodologies, with the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, manage resource allocations

Preferred Qualifications

  • Experience in Retail Technology, Operations or Logistics.
  • Certifications such as PMP, SCM, or ITIL are advantageous.
  • Mastery in project management / process improvement methodologies

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