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Shift Leader

3 months ago

Burlington Ontario AA, Halton, Canada Chick-fil-A | Appleby Crossing Full time

As a shift leader at Chick-fil-A Appleby Crossing, you will lead a high performing team in accomplishing our hospitality and food quality goals on a daily basis. You will be setting the example for your team to follow. We are looking for people who feel comfortable making independent decisions and problem solving in a complex and high pressure environment.

Chick-fil-A's Mission

To be the world's most caring company.

Restaurant Vision

We will be successful because of the remarkable care we have for one another.

Core Values

  • Integrity - We will hold ourselves and one another accountable to do what is right, especially when times get tough.
  • Innovation - We will embrace our creativity to continuously improve ourselves and the business, never being satisfied with "good enough".
  • Inclusivity - We will employ and serve people from all walks of life, embracing the differences that make us better together.

Role Responsibilities

Job responsibilities will include, but are not limited to the following:

  • Maintain an exceptionally clean, safe, and sanitary work environment
  • Work outside in a drive-thru (year round) or in a kitchen preparing, cooking, assembling, and packaging raw, hot, and cold food efficiently
  • Use POS software to take orders
  • Demonstrate exceptional hospitality to our guests
  • Have a positive attitude and communicate clearly and courteously with fellow team members, guests, and third parties
  • Adhere to all Pathway training standards within the restaurant
  • Manage breaks
  • Complete daily checklists
  • Front of House Shift Leaders will count drawers and ensure cash management procedures are being followed
  • Back of House Shift Leaders will ensure daily food and quality assessments are completed
  • Demonstrate a willingness learn
  • Train team members
  • Attend leadership meetings
  • Respond to guest inquiries
  • Perform additional work duties as assigned by leadership to support business needs
  • Possess the ability to work in a high demand environment while maintaining all above standards

Benefits

  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you have a guaranteed day off to rest however you choose.
  • Leadership Development Opportunities - As a locally owned business, we are dedicated to helping you be the best version of yourself. There is room for growth and increased responsibility for those who desire it.
  • Personal Development Opportunities - Chick-fil-A Appleby Crossing will periodically have optional classes that teach life skills such as accounting, computer programming, entrepreneurship, and more.
  • Employee Meal Discounts - 50% off for team member and their family (when team member is present).
  • Scholarship Opportunities - Up to $34,000 per year.
  • Wage Increases - Potential for wage increase through specialization, tenure, and certification. $1.00/hour increase after completing 90 day evaluation period.
REQUIREMENTS
  • Must be eligible to work in Canada
  • Bend and lift up to 50lbs
  • Stand for long periods of time
  • Uphold the restaurant mission, vision, and core values
  • At least 1 year restaurant experience OR 1 year leadership experience in any field
  • Comfortable enforcing and setting expectations
  • Available for opening (9AM) and/or closing (12AM) shifts at least 4 times a week
  • Valid Ontario Food Handlers Card (or attain one within 30 days of your start date)
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