Shop Manager
2 weeks ago
Shop Manager (Electric Motor Repair & Rewinding)
Experience & Technical Expertise:
- Hands-On Experience: Minimum of 5 years of direct, hands-on experience in electric motor repair, rewinding, or a closely related industrial field.
- Diverse Motor Knowledge: Proficient in servicing a wide range of motors—from small single-phase units to large three-phase and DC motors (up to 500 HP).
- Technical Skills: Strong background in diagnosing, troubleshooting, and repairing electric motors, including mechanical tasks (e.g., bearing fits, endbell adjustments, balancing) and basic rewinding processes.
- Machining & Fabrication: Experience with in-house machining or working closely with machine shops; a Journeyman ticket or equivalent certification is considered a bonus.
Leadership & Management:
- Supervisory Experience: Demonstrated experience as a foreman or shop manager, with a proven track record of managing a team of technicians (typically around five direct reports).
- Process Improvement: Ability to implement and refine workflows, ensuring projects are completed on time and to a high standard.
- Quality Assurance: Detail-oriented approach to ensuring repair quality and adherence to safety protocols.
Customer Service & Sales:
- Customer-Focused: Excellent interpersonal skills with a strong emphasis on customer service, capable of handling customer inquiries, providing accurate quotes, and managing expectations effectively.
- Sales & Business Development: Proven track record in generating and converting new business opportunities. An established network in the industrial, oil & gas, or related sectors is a distinct advantage.
- Estimating & Quoting: Skilled in preparing accurate cost estimates and managing parts ordering, with an understanding of balancing cost-efficiency and quality.
Technical Aptitude & Adaptability:
- Digital Proficiency: Comfortable using tools such as Excel for job tracking and data management, with an openness to adopting advanced digital job tracking systems (e.g., MotorBase) to streamline operations.
- Problem Solving: A proactive, solution-oriented mindset with the ability to troubleshoot complex issues under time pressure.
Cultural & Long-Term Fit:
- Team Player & Leader: A hands-on leader who can work alongside the technicians, mentoring and guiding the team while maintaining a positive and collaborative shop culture.
- Growth-Minded: Commitment to long-term tenure with the company and a passion for contributing to overall business growth and operational excellence.
- Adaptability: Able to balance dual responsibilities—managing technical operations and driving customer/sales growth—with flexibility and strong time management skills.
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