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Director, Employee Engagement

3 months ago

Old Toronto Ontario, CA Sephora USA, Inc Full time
Director, Employee Engagement & Internal Communications

Job Type: Full Time
Function: Human Resources
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

Do you bring a creative, fresh perspective to communications? As Director of Employee Engagement & Internal Communications, reporting to the VP of Human Resources, you’ll design a communications framework that aligns with Sephora’s brand and business goals. Your work will attract top talent, engage employees, and position Sephora as an employer of choice

WHAT YOU'LL DO:

Communications

  • Develop a cohesive communications framework aligned with Sephora’s brand and business objectives
  • Build an engaging communication strategy that fosters Sephora culture
  • Provide strategic communications counsel and collaborate with executives and senior leaders. Support in developing and implementing communications strategies, key messages, team events, speeches and presentations
  • Curate and publish key internal news
  • Partner with the Store Communication function and establish and maintain global partnerships

Employer Branding

  • Develop and implement a comprehensive employer branding strategy, lead campaigns, and define and communicate our employer value proposition (EVP)
  • Collaborate with HR and Marketing teams to align employer branding initiatives with overall corporate brand strategy, and ensure consistent messaging
  • Lead and enhance our online presence, including career sites, social media channels, employer review platforms, and industry awards.
  • Research and use data analytics to understand market trends, competitor positioning, and candidate preferences

Events

  • Develop and implement event strategies, coordinate with internal stakeholders and external partners to ensure seamless execution
  • Lead all aspects of our corporate events (Store Leadership Meetings, Brand Meetings, Townhalls, Regional Meetings, etc.) and leave a lasting impression
  • Manage relationships with venues, and suppliers, manage event budgets, and negotiate contracts
  • Stay updated with industry trends and best practices in event management and incorporate innovative ideas into event planning
  • Evaluate event success through metrics, feedback, and provide recommendations

Linguistics and Translations

  • Lead a remote team of Linguistics and Translations employees
  • Develop and implement translation strategies and workflows to optimize efficiency and quality
  • Ensure the accuracy, quality, and timely delivery of translations
  • Collaborate with cross-functional teams for linguistic consistency
  • Stay updated on industry trends and comply with language laws in Quebec

WHAT YOU'LL BRING:

  • 10+ years in corporate communications
  • Experience leading and managing teams
  • Strong project management skills, and excellent interpersonal skills for building relationships, and influencing individuals across all levels of the organization
  • Superior writing and communications skills with proven ability to think creatively and use communications as an innovative tool to engage people
  • Strong grammar, copyediting, and proofreading skills required
  • Strategic thinking in program design and implementation

#FSCHIRING

WHY YOU'LL LOVE WORKING HERE:

  • You’ll be part of a unique culture and family of passionate and inspiring individuals.
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
  • Benefits you can mix and match, depending on your needs.
  • Employee Assistance Program services for those times you need extra support.
  • Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
  • Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

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