![Vivreau](https://media.trabajo.org/img/noimg.jpg)
Installation Coordinator
3 days ago
Inspired HR is recruiting for an exciting new opportunity on behalf of our client, VIVREAU North America Advanced Water Systems.
Position Title: Installation Coordinator
Location: Vancouver
Who we are:
At Vivreau, our philosophy is simple: high-quality water is an essential need and can be provided in an environmentally responsible, health-promoting way that fits with any business’s unique objectives. As we move forward into our fourth decade of industry-defining operation, our vision is to create a legacy of innovation and stewardship in the premium water dispenser category. Distilled down to its essence, this vision is all about helping companies make better water choices.
Vivreau is looking for an Installation Coordinator to help ensure our clients successfully implement our water programs Come and join us to help transform businesses on a journey of environmental stewardship We have COVID protocols implemented throughout the company to keep the workplace safe.
The Role (in a nutshell):
The primary role of the Installation Coordinator is to process orders and coordinate installations. This position is tasked with clearly communicating and executing the established processes while providing a positive client care experience for a wide range of clients and maintaining high standards for systems and data integrity. The Installation Coordinator reports to the Fulfillment Manager.
Main Duties & Responsibilities:
- Review and process submitted orders in operations and financial systems.
- Communicate, educate and clarify installation specifications to clients and contractors.
- Arrange, track, and follow-up on shipments, deliveries and logistics.
- Schedule technicians for installations and other services.
- Follow-up, review and update clients regarding order progress.
- Communicate and coordinate internally with operations and finance teams through email and operations and financial systems.
- Foster client care and service provider relationships post-installation.
- Additional tasks as may be assigned by management from time to time.
- Attending Team functions/events – remote and in person
What we are looking for:
- Critical detail-oriented. Pay attention to small details
- Two years experience in a similar position is an asset
- High School Diploma
- Service Coordinator experience considered an asset
- Excellent communication and customer service skills
- Builds relationships through trust, exceptional communication and accountability
- Approaches problems and decisions methodically and demonstrates sound judgment
- Prioritizes multiple competing tasks and adapts quickly in a dynamic environment
- Actively seeks win-win solutions
- Ability to work effectively as a team member while also being self-motivated and able to work independently
- Ability to manage multiple projects/accounts at the same time
- Enjoy technical construction knowledge
- Strong computer skills in basic office and Microsoft Office; Synergy preferred.
What you can expect from us:
- The opportunity to work with a progressive, fun company that ensures a safe and productive environment.
- Competitive Health Benefits package and paid sick time and vacation time
- Company matching retirement saving plan
- Growth culture with many opportunities to develop both personally and professionally
We look for people with a clear drive for delivering service excellence with integrity, from a team-driven and dynamic mindset.
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