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Field Vehicle Inspector

1 month ago

RouynNoranda Quebec JX H, Rouyn-Noranda, Canada OPENLANE Full time
Les candidats à ce poste doivent être titulaires d'un permis de conduire valide et avoir accès à une voiture, car cela est essentiel pour assurer une bonne performance professionnelle.

Qui sommes-nous :

Chez OPENLANE, nous facilitons la vente en gros pour que nos clients aient plus de succès.

  • Nous sommes une entreprise technologique qui crée la place de marché numérique la plus avancée et la plus simple du monde pour les véhicules d'occasion.

  • Nous sommes une société de données qui aide les clients à acheter et à vendre plus intelligemment grâce à des informations claires et exploitables qu'ils peuvent comprendre et utiliser.

  • Nous sommes une entreprise innovante qui accélère l'avenir de la remise en marché en gros grâce à la curiosité, à la collaboration et à l'esprit d'entreprise.

Nos valeurs :

Des bâtisseurs de chemin motivés. Nous relevons des défis qui nous incitent à construire, à créer et à innover.

Une curiosité sans faille. Nous cherchons à comprendre et à améliorer l'expérience de nos clients.

Une prise de risque intelligente. Nous transformons le risque en progrès grâce aux données, à l'expérience et à l'intuition.

L'appropriation sans crainte. Nous tenons nos promesses et apprenons en cours de route.

Nous recherchons :

Nous recherchons un coordinateur des ventes sur le marché ayant de l'expérience dans le service à la clientèle et l'utilisation de la technologie. Vous ferez partie d'une équipe dynamique de coordination des ventes chargée de soutenir les clients sur notre plateforme d'enchères en ligne. Vous participerez à la saisie des informations sur les véhicules, au lancement des profils, à la formation et à l'entretien des relations avec les clients. Dans ce rôle, vous aurez l'occasion de mettre à profit votre expérience en matière de service à la clientèle, de technologie et de souci du détail.

Vous êtes :

  • Soucieux du détail. Vous assurez la saisie et la présentation exactes des informations relatives aux véhicules.

  • Connaisseur en technologie. Vous utiliserez efficacement notre application et nos outils en ligne.

  • Excellent communicant. Vous interagirez avec les clients, les représentants des ventes et les clients de manière professionnelle.

Vos missions :

  • Se rendre chez les concessionnaires pour dresser l'inventaire des véhicules et évaluer leur état.

  • Lancer de nouveaux profils de véhicules sur notre application mobile pour les concessionnaires.

  • Assurer la formation et résoudre les problèmes techniques des clients.

  • Maintenir et renforcer les relations avec les clients actuels et potentiels.

Incontournables :

  • 1 à 3 ans d'expérience dans la fourniture d'un service à la clientèle de qualité supérieure.

  • Aptitude à gérer plusieurs comptes clients.

  • Familiarité avec les technologies web et mobiles.

  • Un grand souci du détail et des compétences en matière de communication.

  • Bilingue en anglais et en français - Ce rôle exige que vous interagissiez avec des clients, des dirigeants et des collègues au Québec, dans d'autres provinces ou dans d'autres pays qui ne parlent peut-être pas français.

Idéalement :

  • Expérience dans l'évaluation de véhicules en gros.

  • Expérience dans le domaine de la vente ou de la concession.

  • Connaissance de l'industrie automobile.

Cela semble correspondre à ce que vous recherchez? Postulez maintenant - Nous sommes impatients de vous connaître

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Applicants for this role must possess a valid driver's license and access to a car, as it is a prerequisite for successful job performance.

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

  • We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.

  • We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

  • And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We're Looking For:

We are seeking a Market Sales Coordinator with experience in customer service and technology utilization. You will be part of a dynamic Sales Coordination team responsible for supporting customers in our online auction platform. You will be involved in capturing vehicle information, launching profiles, providing training, and maintaining client relationships. In this role, you will have the opportunity to use your experience in customer service, technology, and attention to detail.

You Are:

  • Detail-oriented. You will ensure accurate capture and presentation of vehicle information.

  • Tech-savvy. You will utilize our app and web-based tools effectively.

  • Excellent communicator. You will interact with customers, sales representatives, and clients professionally.

You Will:

  • Visit dealerships to capture vehicle inventory and assess their condition.

  • Launch new vehicle profiles on our mobile app for dealers.

  • Provide training and resolve technical issues for clients.

  • Maintain and strengthen relationships with current and prospective clients.

Must-Have's:

  • 1-3 years of experience in delivering superior customer service.

  • Ability to manage multiple client accounts.

  • Familiarity with web and mobile technology.

  • Strong attention to detail and communication skills.

  • Bilingual in English and French - This role requires you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French

Nice to Have's:

  • Experience in wholesale vehicle assessments.

  • Previous sales or dealership experience.

  • Knowledge of the automotive industry.

Sound like a match? Apply Now - We can't wait to hear from you