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Coordinator, Humanitarian Assistance

3 months ago

Vancouver Metro Vancouver Regional District, CA Healix Full time

Location: Healix International, Suite 200, United Kingdom Building, 409 Granville Street

At Healix, we safeguard people's health and wellbeing in every corner of the world. We have a new and exciting opportunity for Humanitarian Assistance Coordinators to join our fast-paced, innovative and growing global team. This role will be based in our Vancouver office, reporting to our head office in Esher, UK.

The Humanitarian Assistance Coordinator will be dedicated to a specific humanitarian programme, which aims to assist individuals who have fled war zones or political persecution, offering them support during their stay in third-party countries while they apply for resettlement. Our responsibilities include providing transportation, logistical support, and medical services to these groups during this transitional period.

If you have a passion for making a difference and helping others, have strong practical experience in operational coordination, logistics, security or international assistance and are looking for a role that has a direct positive impact on people's lives, we want to hear from you. The Humanitarian Assistance Coordinator is a new opportunity at Healix, with room for fast growth and development.

The Candidate We Are Looking For

  • Is a dedicated, well-organised and proactive individual who takes pride in their work and can deliver high-quality work and has proven multitasking skills and the ability to meet tight deadlines.
  • Has excellent interpersonal and influencing skills and the ability to build lasting relationships with clients, colleagues and partners.
  • Demonstrates resilience, composure and sound judgement in decision-making, especially under pressure.
  • Prioritises clients' needs and is committed to delivering work of the highest quality.
  • Is motivated by making a difference and helping others and finds fulfilment in a role that has a direct positive impact on people's lives.

About The Role

The Humanitarian Assistance Coordinator will have responsibility for:

  1. Programme Governance & Engagement
  2. Service Request & Logistical Arrangements
  3. Operational Oversight
  4. Programme Administration

Required Skills And Experience

  • Excellent written and verbal communication skills with a proven ability to engage effectively with a range of stakeholders and client representatives.
  • Very high attention to detail.
  • Practical experience in project and task coordination, logistical planning and understanding the dynamics affecting task execution.
  • Strong client-facing skills, establishing credibility and maintaining strong relationships.
  • Outstanding presenting skills and phone manner, and a track record of successful client engagements.
  • Fluency in English and Spanish.
  • Relevant academic or professional qualification, or equivalent experience, in fields such as logistics, project management, international relations or another discipline that demonstrates a solid understanding of operational standards and process.
  • Extensive experience in roles related to project or operational coordination, logistics, security and/or international assistance.
  • Proven experience in logistical planning, customer service roles, assistance, and managing complications or emergencies.
  • Proven experience in coordinating complex tasks, implementing response strategies, and resolving challenges in an operational context.
  • Experience of working on government or INGO programmes and/or initiatives, including while operating within an international setting.
  • Willing to travel dependent on business needs.
  • Willingness to occasionally work outside of normal business hours, in support of operations and business development.

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need.

Company Culture

We focus on ensuring our highly trained specialists have the space and time they need to be effective. Our clients have thousands of employees and customers, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Desired Criteria

  • Proficiency in additional language(s)

Required Criteria

  • Excellent written and verbal communication skills with a proven ability to engage effectively with a range of stakeholders and client representatives.
  • Relevant academic or professional qualification in fields such as logistics, project management, international relations or related disciplines.
  • Willing to travel dependent on business needs.
  • Proven experience in logistical planning, customer service roles, assistance, and managing complications or emergencies.
  • Good geographical knowledge.
  • Ability to commute to the Vancouver office on a regular basis.
  • Proficient in Spanish, both in written and verbal communications.

Closing Date: Friday 6th September, 2024

Contract Type: Fulltime

Salary: Starting from $45,000.00 Yearly

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