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Registration Clerk

4 weeks ago

Montréal Quebec, Québec, Canada Robert Half Full time

Key Responsibilities: - Check people into the event on the registration system - Confirm the information and make any necessary corrections - Print badges - Provide the registrant with a plastic badge holder, the printed badge, and a Guide - Monitor the queue and ensure it moves efficiently. - Guide registrants to the next open station. - Manage crowd control to prevent impeding the queue. - Direct attendees to the correct areas (e.g., back of the line, info desk). - Assist individuals who register in person and may need help completing their registration. - Use an iPad to check if attendees in line are registered. - Direct unregistered attendees to the onsite registration desk or solutions desk as needed - Provide exceptional customer service to all attendees and handle any registration-related issues promptly. Qualifications: - High school diploma or equivalent; additional education or training in customer service or event management is a plus. - Previous experience in a customer service role is preferred. - Proficiency in using registration systems, particularly Swoogo, is an advantage. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to handle high-pressure situations with a calm and positive attitude. - Must be able to stand for extended periods and manage a busy environment. Working Conditions: - This role involves standing for long periods and interacting with a large number of people. - The position requires flexibility to work during event hours, which may include evenings and weekends. Interested candidates should submit their resume asap These roles will not last long

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