Support Services Representative

1 month ago


Canada, CA Manitoulin Transport Inc Full time
Support Services Representative (In Office)
  • Full-time

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Manitoulin’s command of the transportation industry, together with its progressive technology, innovative equipment fleet and cross Canada locations can ship your world confidently.

The Support Services Department is seeking a reliable, hard-working, and dedicated individual who is willing to work at our Head Office in Gore. This individual would join a team that is primarily responsible for scheduling customer pick-ups via phone and emails and otherfunctions such as scanning/uploading, closing off delivery status on interlined delivered shipments, reception phone coverage, and federaland truck mail processing. This position is in office at our Gore Bay Head Office.

  • Knowledge of Manitoulin policies and procedures
  • Good customer service and data entry skills
  • Good knowledge of the LTL 400 pick-up system
  • Good knowledge of geography and time zones
  • Ability to communicate with and assess customers' needs
  • Ability to communicate with internal departments as required
  • Ability to add, subtract, multiply, and calculate space required for pick-ups
  • Ability to deal with upset customers.
  • Ability to maintain courteous and effective working relationships with others
  • Good verbal and written communication skills

Our competitive compensation package includes a benefit plan, profit sharing, and continuing professional development. If you are looking for a new opportunity, our group of companies offers a challenging environment to grow your career.

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