Team Member
1 month ago
This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.
Essential Duties and Responsibilities:- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Take the initiative to support selling initiatives (GURA):
- Greet the Customer
- Uncover the Customers’ needs
- Recommend products
- Ask for the Sale
- Team Members are required to perform a combination of the following duties during 95 percent of their day:
- Operate cash register/computer following cash handling procedures
- Recovery of merchandise
- Participate in mandatory freight process
- Complete Plan-o-gram procedures
- Assemble merchandise
- Perform janitorial duties
- Execute price changes/markdowns
- Operate Forklift (unless under the age of 18)
- Operate Cardboard Baler (unless under the age of 18)
- Assist customers with loading purchases
- Ensure the safety and well-being of birds
- Complete all documentation associated with any of the above job duties
- Team Members may be required to perform other duties as assigned.
- High School Diploma is preferred
- No experience is required
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Ability to read, write, and count accurately
- Strong communication and problem-solving skills
- Basic computer skills
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
- Working environment is favorable, generally working inside with moderate noise
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate
- Work shifts vary but generally are no less than 4 hours and may exceed 8 hours
- Promote a safe and productive work environment for Team Members and customers
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
- Ability to occasionally lift or reach merchandise overhead
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
- Ability to move throughout the store for an entire shift
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
- Ability to operate and use all equipment necessary to run a store
- Ability to read, write, and count accurately to complete all documentation
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members
- Ability to handle and be in contact with birds/poultry
- Ability to successfully complete all required training
This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.
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