Retail Implementation Specialist
1 month ago
Central is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.
If you embody integrity, teamwork, passionate excellence, and you enjoy working in a high-performing and high-energy environment, we are currently recruiting a highly motivated individual for the role of Retail Implementation Manager.
The Retail Implementation Manager (RIM) is responsible for overseeing and managing the planning, coordination, and execution of retail projects from inception to completion. This role includes working closely with internal design and engineering teams, project managers, sub-contractors, architects, and vendors to ensure projects are completed on time, within budget, and to the company's quality standards. The Retail Implementation Manager ensures compliance with all regulatory requirements and maintains the brand’s visual and functional standards across all retail locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Project Management:
Working alongside our operations team, the RIM leads and manage multiple retail implementation projects simultaneously, from initial planning and permitting to final inspection and store opening.
Develop project scopes, budgets, and timelines in collaboration with stakeholders and ensure adherence to these plans throughout the project lifecycle.
Vendor and Subcontractor Coordination:
Select, negotiate, and manage relationships with contractors, subcontractors, architects, and suppliers with our in-house estimating team.
Assist in the bidding processes and evaluate proposals to ensure cost-effectiveness and quality standards.
Budgeting and Cost Control:
Assist in the Preparation and management of project budgets, track expenditures, and identify cost-saving opportunities without compromising quality.
Ensure accurate forecasting and financial reporting for all assigned projects wit the rest of the project team.
Quality Control and Compliance:
Ensure all construction activities meet company standards, including quality of materials, safety requirements, and brand consistency.
Conduct initial and regular site visits to monitor progress, inspect workmanship, and address issues as they arise.
Ensure compliance with all local, provincial, state, and federal building codes and safety regulations.
Scheduling and Timeline Management:
Develop and maintain detailed project schedules with our project managers and coordinate with contractors to ensure timely completion of each project phase.
Proactively address potential delays and implement solutions to maintain project timelines.
Cross-functional Collaboration:
Work closely with installation teams, store operations, design, and facilities teams to ensure construction aligns with business needs and visual brand guidelines.
Facilitate effective communication with all stakeholders to ensure alignment on project objectives and progress.
Documentation and Reporting:
Maintain comprehensive project documentation, including contracts, change orders, inspection reports, and final project closeout files.
Provide regular updates and reports to senior management on project status, risks, and financials.
ACADEMIC AND EXPERIENCE REQUIREMENTS:
- Bachelor’s degree in construction management, Industrial Design, Engineering, Architecture, or a related field
- 5+ years of experience in interior retail or exterior construction management, preferably with multi-site or high-volume projects.
- Experience in experiential, retail Pop-ups, exhibit design and temporary retail concepts is also beneficial
- Strong understanding of construction methods, budgeting, scheduling, and contract negotiation.
- Proficiency in construction management software and/or Microsoft Office Suite.
- Excellent communication and interpersonal skills with the ability to lead cross-functional teams.
- Strong problem-solving skills and the ability to make quick, effective decisions.
Preferred Skills:
- This is a customer facing position so excellent customer/client management skills are a must
- Proven ability to work with a cross functional team of designers, engineering, project managers and estimators.
- Experience integrating digital, and technology-based solutions such as checkout free technology into retail locations.
- Knowledge of retail brand standards, fixture installations, and ADA/ AODA accessibility requirements.
- Familiarity with environmental sustainability practices in construction.
- Ability to travel as required to manage projects/installations across various locations in North America
REQUIRED SKILLS:
- Microsoft Office
- Knowledge of Solidworks, AutoCAD, and Revit is preferred
- Understanding of drawing standards related to structure, fixture and electrical detailing
- Relationship and communication skills, both written and verbal
- Organizational and time management
- Financially savvy with understanding of overall product and service offering of employer.
- Self-motivated with high energy, ability to multi-task and execute multiple projects on time.
- Willing and able to take the initiative in uncovering and implementing business building ideas.
- Positive team player who can work effectively with internal and external.
WORKING CONDITIONS:
- Hybrid work environment
- Office environment, photocopiers, printers, etc.
- Travel to installation sites
- Travel between company locations.
- Travel to client meetings when required.
- Travel to trade associations and trade events when needed.
- Travel to vendor partners where/when required.
About The Central Group of Companies
Central is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.
Central Group is committed to equal opportunity employment. Accommodations are available upon request from people with disabilities during the recruitment and selection process.
We thank all applicants, however, only those selected for an interview will be contacted.
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