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Hotel front desk clerk

3 months ago


Winnipeg Manitoba AC, Manitoba, Canada St. Boniface Hotel Full time
Volunteer Experience · Work Experience · Work & Career
  • NOC Job Code/Title: 6525 - Hotel front desk clerk

Location: Winnipeg, MBR2H 0E2
Salary: $17.00 hourly / 40 hours per week
Terms of employment: Permanent employment, Full time
Flexible Hours: To be determined
Start date: Starts as soon as possible
Vacancies: 1 vacancy
Source: Job Bank #2858616

Overview

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: 7 months to less than 1 year

Work setting: Hotel, motel, resort

Responsibilities and Tasks:

  1. Register arriving guests and assign rooms
  2. Process group arrivals and departures
  3. Take, cancel and change room reservations
  4. Provide information on hotel facilities and services
  5. Provide general information about points of interest in the area
  6. Process guests’ departures, calculate charges and receive payments
  7. Balance cash and complete balance sheets, cash reports and related forms
  8. Maintain an inventory of vacancies, reservations and room assignments
  9. Follow emergency and safety procedures
  10. Perform clerical duties (i.e. faxing, filing, photocopying)
  11. Answer telephone and relay telephone calls and messages
  12. Assist clients/guests with special needs
  13. Contact customers to deliver requested wakeup calls
  14. Perform light housekeeping and cleaning duties
  15. Provide customer service

Experience and specialization:

  1. Computer and technology knowledge
  2. Word processing software
  3. Computerized bookkeeping system
  4. Central reservation system (CRS)
  5. Spreadsheet
  6. Internet

Additional information:

Transportation/travel information: Public transportation is available

Work conditions and physical capabilities: Attention to detail, Standing for extended periods

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