Customer Service Rep

1 month ago

Kamloops ThompsonNicola Regional District, CA Canadian Linen Full time

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

WHY CHOOSE US?

  • Job stability: Canadian Linen has been employing people for over 95 years
  • Competitive pay rate + commission
  • Great benefits and employee assistance program
  • Retirement Savings Plan
  • Ongoing training and mentoring
  • Great teammates and collaborative work environment

THE ROLE

If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you Canadian Linen seeks a driven Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.

What you’ll do:

As a Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving, delivery, and a seamless blend of customer service and sales.

Delivery Route Operations and Safety Procedures

  • Navigate assigned delivery routes, ensuring timely and safe deliveries within an established customer base.
  • Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
  • Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.
  • Employ safe lifting techniques, prioritizing the secure movement of goods.
  • Drive truck safely to designated customer locations, executing deliveries efficiently.

Product Delivery and Pickup

  • Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
  • Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.
  • Collect soiled goods and organize them securely in the vehicle.

Customer Service and Sales

  • Secure electronic signatures for invoices and collect necessary payments.
  • Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.
  • Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.
  • Consult with customers on additional product options, involving the manager for complex opportunities.
  • Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.

Post-Delivery Procedures, Reporting, and Professional Standards

  • Unload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.
  • Report any vehicle accidents, mechanical issues, or malfunctions promptly.
  • Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.
  • Demonstrate and develop competencies aligned with the role.
  • Uphold company values of integrity, respect, responsibility, and trust steadfastly.

We are looking for individuals who have:

  • A High School Diploma.
  • A valid driver's license with a clean driving record (Driver’s Abstract required).
  • Experience in physically demanding roles with heavy lifting.
  • Proven experience in customer service, sales, and delivery services.
  • A track record of punctual work attendance.
  • Customer-focused and detail-oriented attributes.
  • Excellent communication and interpersonal skills.
  • Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.

Compensation: The hourly rate that Canadian Linen and Uniform Service reasonably expects to pay for this position ranges from $22.60, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.

Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

#J-18808-Ljbffr

  • Customer Service Agents

    1 month ago

    Kelowna, Regional District of Central Okanagan, CA Customer Labs Full time

    Most people who flourish as Customer Service Agents (CSAs) are described well by these words: friendly, warm, thorough, helpful, caring, and fun-loving.As a CSA, you’ll find your days are generally spent enhancing the travel experience of Air Canada Express customers on and off the aircraft, with care and class, while orchestrating the safe operation of...

  • Customer Service Insurance Agent

    1 month ago

    Kamloops, Thompson-Nicola Regional District, CA Interior Savings Full time

    Columbia Insurance Branch1210 Summit DriveUnit 370CKamloops, BC V2C 6M1, CANDescriptionThe Customer Service Insurance Agent role supports Interior Saving’s vision by developing valuable long-term relationships with clients, pro-actively determining and filling their insurance needs and providing them sound advice with high quality, tailored insurance...

  • Customer Experience Associate

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA TD Full time

    Work Location:CanadaHours: 18.75Line Of Business: Personal & Commercial BankingPay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:...

  • Customer Experience Associate

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA TD Bank Full time

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à...

  • Customer Experience Associate

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA CareerBeacon Full time

    Work Location:CanadaHours:18.75Line Of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job...

  • Customer Success Manager

    3 weeks ago

    Vancouver, Metro Vancouver Regional District, CA West X Business Solutions Full time

    Company Overview: We are a leading provider of Xerox products and solutions to customers across British Columbia. We specialize in the sale of Xerox printers, multi function devices, and document management solutions to businesses of all sizes, from small startups to large corporations. We pride ourselves on excellent customer service and are seeking a...

  • Service and Controls Technician

    1 month ago

    Kamloops, Thompson-Nicola Regional District, CA Southernirrigation Full time

    Southern Irrigation is actively looking for a Full-Time Service and Controls Technician for our Kamloops location. The successful candidate should excel in customer service, have good work ethic, and a positive attitude. Job Title: Service and Controls Technician Location: 7900 Dallas Dr, Kamloops, BC Job purpose: A service and controls technician works...

  • Service Supervisor

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Wajax Full time

    The Opportunity Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets. The Role Responsible for day-to-day support of the Service department Executes initiatives that contribute to long-term operational...

  • Service Professional

    1 month ago

    Kamloops, Thompson-Nicola Regional District, CA Intello Technologies Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Get ready to be blown away! Our incredible Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightning-fast TELUS PureFibre network....

  • Operations/Service Centre Manager

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Applied Industrial Technologies - Canada Full time

    Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities, and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other...

  • Operations/Service Centre Manager

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA 1300-Applied Industrial Technology Full time

    Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other...

  • Support Services Manager

    3 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Aramark Canada Full time

    Job DescriptionAramark Canada is looking for a Support Services Manager with experience in the areas of Food Services, Housekeeping, Laundry, and Maintenance Services for an opportunity to service a Healthcare Facility in beautiful Kamloops BC.Job ResponsibilitiesReporting to General Manager, the Support Services Manager is responsible for the food and...

  • Support Services Manager

    3 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Aramark Full time

    Job Description Aramark Canada is looking for a Support Services Manager with experience in the areas of Food Services, Housekeeping, Laundry and Maintenance Services for an opportunity to service a Healthcare Facility in beautiful Kamloops BC. Reporting to General Manager, the Support Services Manager is responsible for the food and facilities contract at...

  • Bistro Team Member

    1 month ago

    Kamloops, Thompson-Nicola Regional District, CA Nature's Fare Markets Full time

    BISTRO TEAM MEMBERRegular Store HoursMon – Sat 8:00am – 8:00pmSun 9:00am – 7:00pmIn our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices...

  • Housekeeping Services Representative

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Campus Living Centres Full time

    Career Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer...

  • Technical Service Representative, Electrical- Kamloops, BC

    1 month ago

    Kamloops, Thompson-Nicola Regional District, CA Komatsu America Corp. Full time

    Technical Service Representative, Electrical - Kamloops, BC Date: Aug 8, 2024 Location: Kamloops, British Columbia, CA, V2C 5Z3 Onsite or Remote: Onsite Position Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products...

  • Coordinator, Protection Services Training

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Interior Health Authority Full time

    Interior Health is hiring a permanent full-time Coordinator, Protection Services Training!Location: This position is based out of Kamloops.What We OfferAn attractive remuneration packageExcellent career prospectsEmployer paid training/educationEmployer paid vacationMedical Service PlanEmployer paid insurance premiumsExtended Health & Dental coverageMay be...

  • Customer Service and Inside Sales Representative

    4 weeks ago

    Kelowna, Regional District of Central Okanagan, CA T-Net British Columbia Full time

    Customer Service and Inside Sales RepresentativeCompany: TEEMA Solutions Group Inc.Posted: November 19, 2021Location: KelownaJob OverviewJob Title: Customer Service and Inside Sales Representative - Building materialsJob ID: JW63017075Our client is a leader in specialty building products in North America. They are looking to add another Inside salesperson to...

  • Coordinator, Protection Services Training

    4 weeks ago

    Kamloops, Thompson-Nicola Regional District, CA Interior Health Full time

    Position SummaryInterior Health is hiring a permanent full-time Coordinator, Protection Services Training!Location: This position is based out of Kamloops.What we offer:An attractive remuneration packageExcellent career prospectsEmployer paid training/educationEmployer paid vacationMedical Service PlanEmployer paid insurance premiumsExtended Health & Dental...

  • Service Staff

    1 month ago

    Kamloops, Thompson-Nicola Regional District, CA The Canadian Brewhouse Full time

    With the Opening of our Kamloops location on the horizon, we’re looking for great people to join our BrewCrew. Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power,...