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Dental Administrator

3 months ago

Mississauga Ontario CW, Peel region, Canada Dentalcorp Full time

dentalcorp is looking to hire a full-time permanent Dental Administrative Assistant to join our team at Kerhoulas Dentallocated at 35 Thomas Street, Mississauga, Ontario, L5M 1Y6.

Schedule: Full-Time

  • Mondays 12:00pm- 8:00pm
  • Tuesdays 7:30am-5:00pm
  • Wednesdays 12:00pm-8:00pm
  • Thursdays 11:00am – 7:00pm
  • 2 Saturdays per month 10:00am-3:00pm

Benefits of Joining Our Team:

Competitive compensation

Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more

Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Attend social and CE events to network with dental professionals in your community

Work-life balance and flexibility

Access to modernized technology to provide optimal oral care to patients

The wage range is from$19 to $28 per hour depending on experience.Hourly wage is determined based on the candidate’s work experience and will be discussed during the interview process.

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

  • Minimum of 1+ year(s) of prior Dental Administrator experience is required
  • Experience with Dentrix software is required
  • Excellent verbal and written communication skills in English
  • Secondary school education is required
  • Post secondary training in Dental Administration is highly desired

Candidates must be legally eligible to work in Canada.

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