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Senior Consultant Conflict Support

1 month ago

Halifax Nova Scotia BB, Nova Scotia, Canada Nova Scotia Health Authority Full time

Req ID: 185083
Location: Provincial Zone, Halifax Infirmary Robie Street Entrance - QEII
Department: MED Physician Leader Development
Type of Employment: Permanent Hourly FT (100%) x 1
Management/Non Union Position
Posting Closing Date: 9-Aug-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Director of Physician Learning, Development and Support, the Senior Conflict Support Consultant is a subject matter expert resource to the Vice President of Medicine and Integrated Health, Zone Medical Executive Directors, and the Medical Affairs portfolio, to support physician conflict competence at the individual, team, and organizational levels. They provide province-wide leadership on complex conflict situations and toxic communication patterns, and work to develop and implement people-focused strategies to improve the physician culture, communication, and engagement. They identify situations that would benefit from alternative/appropriate dispute resolution services and design and implement strategic interventions, such as mediation, facilitation, development, and coaching. They have expertise in the areas of behavior change management, performance management, workplace culture, and Diversity, Equity & Inclusion.

The Senior Conflict Support Consultant is accountable to stay abreast of current best practices and deliver innovative conflict management and resolution solutions that are aligned with the client's business objectives and consistent with relevant policies, bylaws, legislation and the vision, mission, values and culture of NSH. Collaboration with various partners on the People Services team, such as the Sr. Respectful Workplace Consultant, is integral to the support of this role. Applying an equity, diversity and inclusion lens when consulting on all matters related to physicians, ensuring they support a culture of inclusion and aligned with NSH values.

Primary outcomes of the Senior Conflict Support Consultant include conflict management and intervention, mediation, learning and development, team development, and improved engagement, culture and retention. They will build strong relationships within the physician community and key staff across the organization and with appropriate external groups and stakeholders.

About You

We would love to hear from you if you have the following:

  • Master's Degree in a relevant discipline such as Conflict Studies, Organizational Development, Organizational Psychology, Adult Development, Social or Behavioral Sciences or Community Development, or an equivalent combination of education, experience, and training.
  • Mediation Certificate required
  • One hundred fifty (150) hours training applicable to workplace conflict management, required.
  • Relevant training and/or designations in fields of practice such as Human Systems Dynamics is an asset.
  • Relevant certifications and training in Professional Coaching through an accredited body of the International Coach Federation (ICF) is an asset.
  • Seven (7) years recent, related experience in conflict assessment, mediation, alternative dispute resolution, conflict resolution, facilitation, team development, and stakeholder engagement.
  • Experience working with senior leadership health leaders and understanding of health care culture and complex systems.
  • Clinical experience in healthcare, considered an asset.
  • Demonstrated experience working with diverse and intercultural teams considered an asset.
  • Strong leadership development and training background.
  • Superior interpersonal, communication, coaching, and relationship building skills.
  • Understanding of evolving trends in the practice of organizational development and workplace culture.
  • Applies superior judgment and political expertise to communicate sensitive information to, and collaborate with, a variety of internal and external stakeholders.
  • Fosters creativity, innovation, and critical systems thinking and problem resolution in strategic planning involving team and leadership healing, growth and development.
  • Applies an understanding of anti-oppression analysis and inclusion principles to team dynamics.
  • Competencies in other languages an asset, French preferred.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours
  • Permanent Full-Time (100%) position, 75 Hours Bi-Weekly
Compensation and Benefits

$40.16- $50.19 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify. #J-18808-Ljbffr