SUPPORT SERVICES MANAGER

1 week ago


London Ontario KZ, Middlesex, Canada Extendicare Canada Inc. Full time

Job Description

SUPPORT SERVICES MANAGER

Job Description - Permanent Full Time

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for residents and staff. If you’re passionate about leading a team that is committed to quality care and driven by innovation and growth, join us

This position is for our London Home, located in London, Ontario

Available opportunities include: Full-Time

What you’ll be doing

  • Manage the housekeeping, laundry and maintenance departments to achieve high standards of cleanliness and sanitation, to provide quality linen service, and to maintain a safe within ECI’s policies and procedures, and all applicable standards, legislation and regulations.

  • Maintain all aspects of hiring and performance management of departmental staff.

  • Supervision of contractors’ work to ensure fulfilment of contractual obligations.

  • Preparation and management of departmental budgets, inventory management and control, including purchase of departmental supplies and equipment.

  • Maintenance of departmental policy and procedure manuals.

  • Contract tendering in consultation with ECI consultants, and with approval of Administrator.

  • All aspects of management of quality and quantity of services and products provided/ produced by departmental staff.

  • All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.

  • Maintenance of records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.

What you bring

  • Previous experience in a managerial or supervisory capacity and /or appropriate skills, knowledge and experience in a health care or relevant setting

  • Environmental services certificate in a recognized program

  • Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry and maintenance, as applicable

  • Formal training in building maintenance or Operator B Certificate, an asset.

  • Health and safety certification, an asset.

  • Experience with an older adult population an asset

  • Strong customer and resident service skills. Experience in a high paced customer service setting an asset

  • Flexible and willingness to learn new tasks

  • Ability to multi-task and adapt to quickly changing priorities

  • Excellent interpersonal and oral communication skills

  • Ability to read, write, and follow instructions in English (other languages an asset)

What you’ll get:

  • Continuous mentorship, support for life-long learning and growth opportunities

  • Opportunities for advancement and career growth within the organization

  • A rewarding and meaningful work experience where you can enrich your life and the lives of others

  • Employee Family Assistance Program

  • Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of more than 20,000 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Time Type:

Full time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.



  • London, Ontario, K5Z, Middlesex, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...


  • London, Ontario, K5Z, Middlesex, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...


  • London, Ontario, K5Z, Middlesex, Canada TD Full time

    Work Location:London, Ontario, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$0 - $0 CADThis role is eligible for commission based earnings.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at...


  • London, Ontario, K5Z, Middlesex, Canada TD Full time

    Lieu de travail :London, Ontario, CanadaHoraire :37.5Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$0 - $0 CADCe poste est admissible à des revenus de commission.La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des...


  • London, Ontario, K5Z, Middlesex, Canada TD Full time

    Lieu de travail :London, Ontario, CanadaHoraire :15Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.50 - $27.05 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques...

  • Housekeeping Aide

    1 month ago


    London, Ontario, K5Z, Middlesex, Canada Extendicare Canada Inc. Part time

    Job Description Candidates are invited to apply for the above position at Extendicare London located in London, Ontario. Reports to Support Service Manager, the housekeeping cleaner maintains high standards of cleanliness and sanitation throughout the residents home by cleaning and sanitizing rooms and furnishings in assigned work areas following established...

  • Casual Secretaries

    1 week ago


    London, Ontario, K5Z, Middlesex, Canada London District Catholic School Board Full time

    The London District Catholic School Board has a reputation for excellence, with more than 4,400 employees working together to educate approximately 27,000 students at 43 elementary schools, 9 secondary schools and St. Patrick Adult & Continuing Education within Middlesex, Oxford and Elgin counties, including the cities of London, St. Thomas, Strathroy and...


  • London, Ontario, K5Z, Middlesex, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Material Planner

    1 week ago


    London, Ontario, K5Z, Middlesex, Canada Magna International Full time

    About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is an innovative leader in the development and manufacturing of...

  • Cook

    1 week ago


    London, Ontario, K5Z, Middlesex, Canada Extendicare Canada Inc. Part time

    Job Description QUALIFICATIONSChef training or culinary management certificate or diploma from a program that meets the requirements of the OLTCH Act, or Certificate of qualification as a Cook issued by an authority meeting the requirements of the OLTCH Act, or Post-secondary diploma in food and nutrition management or a post-secondary degree in food and...

  • Occupational Therapist

    2 months ago


    London, Ontario, K5Z, Middlesex, Canada VON Canada Full time

    Requisition Details:Employment Status: Regular, Full-Time (1.0 FTE)Program Name: South West Ontario Therapy Program - London/MiddlesexNumber of Hours Bi-Weekly: 75Work Schedule: DaysOn Call: Yes\u00A0Job Summary:Our Occupational Therapy program supports clients in achieving their goals to enhance their quality of life, maximize their safety, and improve...


  • London, Ontario, K5Z, Middlesex, Canada London District Catholic School Board Full time

    The London District Catholic School Board has a reputation for excellence, with more than 4,400 employees working together to educate approximately 27,000 students at 43 elementary schools, 9 secondary schools and St. Patrick Adult & Continuing Education within Middlesex, Oxford and Elgin counties, including the cities of London, St. Thomas, Strathroy and...

  • Investment Analyst

    1 week ago


    London, Ontario, K5Z, Middlesex, Canada National Bank Full time

    A career as an Investment Analyst at National Bank Financial - Wealth Management, means that you’ll be part of a team of 1,000 investment advisors in the 5th largest investment brokerage firm in Canada. In this position, you’ll use your analytical mind and passion for finance to have a positive impact on our organization. Your role is to bring value to...


  • London, Ontario, K5Z, Middlesex, Canada VON Canada Full time

    Requisition Details:\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0Employment Status: Temporary, Full-time (1.0 FTE)\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0Program Name: eHomecare\u00A0\u00A0\u00A0\u00A0\u00A0Number of Hours Bi-Weekly: 75\u00A0\u00A0Work Schedule: Days, Includes Weekends\u00A0\u00A0\u00A0\u00A0\u00A0Anticipated End Date:\u00A0 December...


  • London, Ontario, K5Z, Middlesex, Canada London District Catholic School Board Part time

    The London District Catholic School Board has a reputation for excellence, with more than 4,500 employees working together to educate approximately 27,500 students at 44 elementary schools, 9 secondary schools and St. Patrick Adult & Continuing Education within Middlesex, Oxford and Elgin counties, including the cities of London, St. Thomas, Strathroy and...


  • London, Ontario, K5Z, Middlesex, Canada VON Canada Full time

    \u00A0Requisition Details:Employment Status: Regular, Full-time (1.0 FTE)Program Name:\u00A0Fund DevelopmentNumber of Hours Bi-Weekly: 75Work Schedule: DaysOn Call:\u00A0No\u00A0Job Summary:Working in alignment with directions set with the National Fund Development team, the Fund Development Coordinator designs, implements and manages fund development,...

  • Laundry Aide

    1 month ago


    London, Ontario, K5Z, Middlesex, Canada Extendicare Canada Inc. Part time

    Job Description Job Description PART - TIME LAUNDRY AIDE - Extendicare London At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our housekeeping and maintenance team, you will provide clean and safe environment to residents as well as staff in...

  • Laundry Aide

    1 month ago


    London, Ontario, K5Z, Middlesex, Canada Extendicare Canada Inc. Part time

    Job Description Job Description FULL - TIME LAUNDRY AIDE - Extendicare London At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our housekeeping and maintenance team, you will provide clean and safe environment to residents as well as staff in...

  • Occasional Teachers

    2 months ago


    London, Ontario, K5Z, Middlesex, Canada London District Catholic School Board Full time

    The London District Catholic School Board has a reputation for excellence, with more than 4,500 employees working together to educate approximately 27,500 students at 44 elementary schools, 9 secondary schools and St. Patrick Adult and Continuing Education within Middlesex, Oxford and Elgin counties, including the cities of London, St. Thomas, Strathroy and...

  • Casual Librarian

    2 months ago


    London, Ontario, K5Z, Middlesex, Canada London District Catholic School Board Full time

    The London District Catholic School Board has a reputation for excellence, with more than 4,400 employees working together to educate approximately 27,000 students at 43 elementary schools, 9 secondary schools and St. Patrick Adult & Continuing Education within Middlesex, Oxford and Elgin counties, including the cities of London, St. Thomas, Strathroy and...