Head of Operations, Tech Growth Strategy

1 month ago


Vancouver Metro Vancouver Regional District, CA Electronic Arts Full time

CTO-Fusion shapes the future of interactive entertainment by harnessing data and technology to empower the creation of the next generation of games. We are a collection of six teams: Frostbite, Data & Analytics, Creative Technologies, Technology Growth Strategy, Creative Direction, and Operations.

We partner with business leaders and teams to lead positive and transformational changes across our organization and our game team partners. To support our strategy, we accelerate new capabilities that prepare EA for the future, proving the value of these over time. We advocate for the greatest quality experiences for our creators and our players.

We are looking for a Head of Operations, reporting to the VP of CTO-Fusion Operations, to support the Technology Growth Strategy (TGS) team. You will partner with the TGS leadership team to oversee all operational aspects of the business. This includes establishing functional processes and improving operational efficiency. Close collaboration with the Heads of Operations for the other Fusion businesses is also required.

Responsibilities:

  1. Financial:
    • You will oversee the annual/quarterly budget process and planning for TGS.
    • Track financial risks and opportunities. Monitor actuals and update budget and processes.
  2. Business Analysis:
    • Analyze business metrics that provide insights for multiple teams within the Central Ops organization.
    • Support delivery of systems and methods for iterative reporting.
  3. Strategic Planning:
    • Guide strategic planning for important TGS programs.
  4. Execution:
    • Support execution of the core central functions that contribute to long-term success within your team.
  5. Process:
    • Use and improve the frameworks and processes used to establish a rhythm in how business is conducted (e.g., financial submissions, resource planning).
    • You will guide the Goals key results, processes, and updates.

You bring:

  • 7+ years of Operational & Leadership experience with team sizes of 50+ people.
  • Experience leading teams in a hybrid work environment.
  • Analytical and problem-solving skills.
  • Expertise presenting high-impact plans and recommendations to executives.
  • Experience overseeing projects of varying scope and complexity with multiple partners inside and outside the business.
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