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Customer Service Representative

1 month ago

Chateauguay Quebec HS, Montréal, Canada Étiquettes Trelco inc. Full time

  • Take customer orders and coordinate the steps / actions necessary for production and delivery;
  • Follow up on quotes and files in production
  • Answer questions from customers, representatives and suppliers regarding products, prices and inventory;
  • Provide administrative support for the management and communication to the various stakeholders regarding the inventory of finished products;
  • Provide support and work closely with representatives and the CEO;
  • Ensure a communication link between the Customer Service team and Production teams;
  • Ensure compliance with policies, standards and rules in force;
  • Perform any other related tasks.
PLEASE NOTE :
  • Work on site only, no WAH
  • No sollicitation nor cold calls to be made
  • Office work; no customers/walk-ins

SKILLS / ABILITIES SOUGHT
• Experience in customer service
• Dynamic
• Affinity for teamwork
• Professionalism, discipline and rigor
• Motivated by the idea of ​​taking on new challenges
• Good management of priorities and stress
• Excellent communication in spoken and written French
• Bilingualism essential