Client Success Lead

3 weeks ago


Mississauga, Ontario, Canada Blue Ripple Group Full time

At Blue Ripple Group, we work with the agility of a tight-knit crew and deliver smart, strategic, and results-driven marketing for our clients.

As Client Success Lead, you're the captain of a client relationships, ensuring their growth goals are met while keeping projects on track, on budget, and on fire You'll collaborate on cutting-edge digital strategies, solve problems before they happen, and turn compliance hurdles into marketing wins.

If you're part strategist, part relationship guru, and part "get-it-done" machine—we need you on our team.

What You'll Be Doing

Own client relationships – You'll be the go-to expert, helping financial advisors grow their AUM

Develop & execute marketing strategies – SEO, PPC, social, content, email, you name it

Manage multi-channel campaigns – Monitor KPIs, optimize strategies, and drive results

Lead client meetings – Provide insights, address concerns, and be the trusted advisor

Spot upsell opportunities – If a client needs more services, you connect the dots

Work with top-tier talent – Collaborate with our creative, digital, and dev teams to bring campaigns to life

Ensure smooth project execution – Deadlines met, budgets on track, and clients thrilled

What You Bring to the Table

5+ years in marketing, agency, or client management

3+ years of digital marketing experience (SEO, PPC, Social, Email, etc.)

A hospitality mindset—high-touch service, proactive problem-solving, and client-first thinking

Deep industry knowledge – You get digital marketing. It just comes naturally.

Exceptional communication – Verbal, written, and everything in between

Project management pro – Juggling multiple clients? No problem

Strategic thinker & data-driven decision-maker

How You'll Know You're Crushing It

Client retention & referrals – Because they love working with you

Revenue growth for clients – More leads, more sales, more wins

Campaign success – Performance-driven results that actually move the needle

Creative problem-solving – Finding solutions before clients know they need them

Why You Should Join Us

Mississauga Office - with Occasional Work at Home

Growth opportunities – We're scaling, and you'll grow with us

No corporate fluff – Just a fun, dynamic team making real impact

Casual but driven culture – We take our work seriously, but not ourselves

Sound like a fit? Tell us how awesome you are Include a resume. Let's talk



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