Administrative Sales Assistant

2 weeks ago

Magog Quebec HX, Montréal, Canada Quinco & Cie inc. - The Smart Tiles Full time
Quinco is a growing company, its factory is located in the Magog industrial park. Our team currently has around a hundred employees and we would like to expand it by adding a sales assistant.
As a Quinco employee, we are committed to innovation and continuous quality development as well as maintaining the reputation of our products for ease of use, high quality and an extensive range of colors and styles.
Would you like to work in a company where teamwork and collaboration are at the very heart of the activities?
The following offer is for you
The main role of the sales assistant is to carry out the administrative management of customers internally and externally, as well as to support the sales team for the proper functioning of the organization.
More specifically, as a sales assistant, you will have to:
 Manage Omni-Channel customers (e-Commerce and retail) according to their particularities in collaboration with account managers
 Maintain good, effective communication with account managers associated with its clients
 Provide courteous service in all available communication channels, including phone calls, emails, live chat platforms and interactions with our customers on various social networks.
 Act as an intermediary between the sales team and internal teams including project management
 Ensure that orders, shipments and invoicing are carried out within contractual deadlines
 Prepares order confirmations or quotes according to requests received, price comparisons and documents required by marketing
 Report any breach that will affect a client to the people concerned (rep, director, or internal)
 Support the sales team during customer presentations (analyses, documents, PowerPoint, images)
 Must have a good understanding of contracts, programs and transportation guides to be the resource person for their clients.

You will directly contribute to the success of our team

What you have to offer:
• Impeccable French and English, both orally and in writing,
• Ability to manage priorities and multiple demands
• Good knowledge of the Office suite (Excel, Word, PowerPoint, Outlook)
• Good ability to manage stress.
• 1 to 2 years of experience
• Good computer knowledge

What we offer:
• A salary based on your experience
• A pleasant and stimulating working environment
• The opportunity to grow and develop
• An employee assistance program
• Telemedecine
• Possibility of working remote 2 days a week
• And more
• Impeccable French and English both orally and in writing,
• Ability to manage priorities and multiple requests
• Good knowledge of the Office suite (Excel, word, power-point, Outlook)
• Good ability in stress management.

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