Indigenous Program Manager

1 month ago


Brantford Ontario, Brant region, Canada Brant Community Healthcare System Full time
Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.

  • The Brantford General is an acute care hospital
  • The Willett in Paris is an urgent care centre and transitional beds

By choosing to work at Brant Community Healthcare System (BCHS), you are joining an organization with more than 130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity, and we are working together to build a healthier community

Why Choose BCHS?

  • Centralized Education Fund – opportunities for continuing education and staff development.
  • Various schedules available (e.g. 4 on 5 off for full time nurses)
  • HOOPP Pension Plan
  • Predictable work locations
  • Discounted onsite parking (no shuttles or waiting lists)
  • Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
  • Wellness matters – our Employee Assistance program is free and confidential to all employees and family members.
  • Ongoing infection and prevention control measures, education, appropriate PPE and support available to all employees.

Position Summary

Reporting the Lead of Indigenous Services and working collaboratively with the Indigenous Patient Navigators, the Manager of Indigenous Programming is responsible for providing advice and recommendations on the planning, coordination and implementation of practices and processes of services for Indigenous peoples at Brant Community Healthcare System (BCHS). This role will be a key partner in our collective efforts to build a culture of inclusion, equity, and compassion.

Primary Responsibilities

  • Lead the development, implementation and evaluation of Indigenous patient experiences and engagement activities, with the aim of identifying and addressing existing barriers for Indigenous people accessing services at BCHS.
  • Provide leadership and education on principles of Indigenous Cultural Safety, patient experience, and community engagement, with the aim of ensuring that the clinical services and physical spaces at BCHS are culturally safe and accessible to Indigenous patients, families, and team members.
  • Works closely with members of the Executive team to identify critical barriers and issues impacting BCHS’ commitment to providing culturally safe and person- and family-centred care to Indigenous patients and families by assessing outcomes, gathering formal and informal data, recommending actions, and leading and supporting actions.
  • Provide consultative guidance and support as a subject matter expert on strategies to improve outcomes and experiences of Indigenous patients and families, with a focus on best practices and evidence across Canada and internationally.
  • Listen to community partners and individuals with experience around Indigenous access to health care, and jointly identifies and supports the implementation of actions that will enhance the Indigenous experience at BCHS.

Qualifications

  • 5+ years' recent, related experience facilitating and managing consultation processes involving a wide range of groups, including Indigenous health organizations.
  • Lived experience (must self-identify as Indigenous).
  • Demonstrates knowledge of Indigenous communities and the territories in which they will be serving.
  • Demonstrates a deep understanding of internal and external partners and their role in shifting the Indigenous experience in health care.
  • Understands the significance of incorporating traditional Indigenous perspectives and practices within healthcare and the associated complexities.
  • Demonstrates an ability to incorporate approaches such as Trauma Informed Practice and Indigenous Informed Harm Reduction practices to mitigate the impacts of colonization and Indigenous-specific racism.
  • Demonstrates extensive knowledge of health issues, and especially the determinants of health, legislation and public policy affecting Indigenous people.
  • Demonstrates a deep understanding of Canadian colonial impacts on Indigenous people in social and health contexts, including gendered colonial violence supported by significant knowledge of Canadian and Indigenous ideologies.
  • Demonstrates the ability to facilitate and manage non-judgmental discussions with other healthcare providers around the existence of their personal biases while creating an environment for change in addressing Indigenous-specific racism.
  • Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
  • Knowledge of and experience with Indigenous-centred care and unique needs of Indigenous populations and health services.
  • Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
  • Reliable individual with excellent attendance record and able to work all shifts.

Accommodation

The Brant Community Healthcare System (BCHS) is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, Indigenous persons, members of racialized groups, visible minorities, persons with disabilities, persons of all sexual orientation and persons of any gender identity or gender expression.

Brant Community Healthcare System is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

To ensure there is equal opportunity during the recruitment and selection process, please contact your Recruiter to discuss accommodation.

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