Senior Manager, Portfolio Strategy

4 weeks ago

Old Toronto Ontario, CA Scotiabank Full time
Title: Senior Manager, Portfolio Strategy (Design and Digital Product)

Requisition ID: 204118

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank’s Digital Banking Organization has a clear and well-supported mandate to transform the way banking technology is delivered, by reimagining the customer experience, fostering innovation to deliver new digital value propositions and enabling our teams to drive significant changes across the organization and for our customers. As a Senior Design Strategist, you will help develop Digital Banking’s evolving vision, priorities, and strategic narrative to support decision-making, foster future awareness, and resiliency. This work is grounded in research and design thinking to gain insights, analyze data, and create sensemaking frameworks.

Is this role right for you?

  • Champions a client focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Plans and performs research, building proposals to create a pathway for innovation and change.
  • Provides a high level of acuity in analysis and synthesis of research insights from multiple sources of data.
  • Identifies themes and connections between different user groups and across industries.
  • Develops content for key strategic presentations and other strategic products.
  • Creates powerful visually based artifacts that will easily and simply convey current and future experiences, principles, frameworks and more.
  • Demonstrates a deep interest in understanding clients, leveraging design research principles as well as an intuitive ability to solve problems from a human-centric viewpoint.
  • Demonstrates flexibility and agility to respond to evolving business needs.
  • Influences peers and business line through strategic recommendations and relationship building to embed a human-centered approach to solutions and product implementation.
  • Fosters a collaborative, innovative, challenging and supportive team environment.
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles.
  • Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed?

  • 5 years’ experience in planning and executing human-centered customer experience strategy and research projects with actionable outcomes.
  • Experience in design, consulting, consumer insights an asset.
  • Proven ability to synthesize data and present insights into meaningful outcomes.
  • Ability to write and edit clear and concise communications.
  • Strong interpersonal and relationship management skills, comfortable communicating directly with senior executives.
  • Attention to detail and time management are essential.
  • Demonstrates positivity and resilience; able to embrace feedback and have a desire for continuous iteration and improvement.
  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage own time efficiently.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Work arrangements: Hybrid

Location(s): Canada : Ontario : Toronto

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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