Project Manager, Claims Transformation

2 weeks ago

Ontario Canada, Canada Allstate Canada Full time

Who is Allstate:


Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.


Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.


Role Designation: Home-Based


Benefits to joining Allstate


  • Flexible Work Arrangements
  • Employee discounts (15% on auto and property insurance, plus many other products and services)
  • Good Office program (receive up to 400$ back after purchasing office equipment)
  • Student Loan Payment Matching Program for Government Student loans
  • Comprehensive Retirement Savings Program with employer matched contributions
  • Annual Wellness allowance to support employees with improving health and wellbeing.
  • Personal reflection day
  • Tuition Reimbursement
  • Working within the community and giving back


Role Designation: Home Based


As a Project Manager, you ensure the successful management, execution and delivery of the complex and strategic Claims transformation project that involves multiple teams working in a fast-paced environment on deliverables contributing to an overarching objective. You plan, direct, and coordinate cross-functional project activities with the business and global technology teams to meet project goals and objectives. You will ensure alignment between several stakeholders across multiple areas of the company, and manage all aspects of the project's schedule, risks, issues, reporting, and governance.


Accountabilities:


  • Maintain a business resource allocation and assignment for requirements and testing to support the various project releases.
  • Coordinate Claims product team communication deliverables.
  • Assist with the creation and review of the Project Charter, Change Management and Test plans for the project releases, supporting the delivery of the approved scope and strategies.
  • Create a schedule and tracking of progress for Early Business testing and User Acceptance testing.
  • Schedule team and other stakeholder meetings as required.
  • Track and document completion of work plan activities.
  • Clearly communicate assigned takeaways, deliverables and follow up with assigned owners to ensure completion to achieve desired result by initiative/task.
  • Establish appropriate governance, support, project delivery assurance, and oversight for assigned initiatives.
  • Document and tracking of project issues, risks and change requests; resolve and escalate issues, risks and change requests as appropriate.
  • Maintain an action item list and decision log with status updates on progress.
  • Should have the ability to drive/manage and be responsible for multiple project releases
  • Enable effective working relationships and achievement of project deliverables and objectives
  • Develop and leverage appropriate technical, functional, or business knowledge to support the successful implementation with multiple groups
  • Other duties as assigned


Qualifications:


  • Possess PMP designation or CAPM certification with proven skills/experience.
  • Minimum 5 years’ project management experience working closely with IT delivering personal lines insurance products and enhancements.
  • Experience leading project teams.
  • Excellent organization and time management skills.
  • Strong interpersonal and communication skills (both verbal & written).
  • Experience working in the Lean, Agile and/or SCRUM methodologies.
  • Ability to coordinate and prioritize multiple tasks.
  • Exercises discretion and maintains confidentiality of sensitive information.
  • Ability to effectively interact and negotiate with all levels of the organization.

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