Inside Sales Representative- Steel

2 weeks ago


Edmonton, Alberta, Canada IS2 Workforce Solutions Full time

We are seeking a dedicated and efficient Inside Sales and Customer Service Representative – Metal Processing to join our team. The ideal candidate will have experience in sales, customer service, and a background in metal processing. You will work closely with our CAD/Operations department to process orders, help grow customer relationships, and ensure all sales targets are met. If you are looking to build a career in the metal industry with a focus on customer service and sales, click the blue APPLY NOW button today

Pay Rate: Competitive salary

Schedule: Monday-Friday 8:00 AM - 4:30 PM

What You'll Be Doing:

  • Enter/facilitate general line and processing sales orders ensuring accuracy and tolerance meets the customers' expectations.
  • Work closely with our CAD/Operations department to ensure accurate order entry.
  • Help grow and maintain relationships with new and existing accounts.
  • Help grow and maintain revenue/profit in accordance with the business plan.
  • Help identify and maximize all sales/market opportunities.
  • Ensure outstanding customer service is provided by developing a trusting rapport with all customers.
  • Help monitor, evaluate, and make suggestions with respect to lost business and sales opportunities to continually improve our results.
  • Help ensure processing sales productivity and accuracy while continuing to strive to increase our overall gross margin.
  • Help contribute to the commitment of accurate/on time shipments.
  • Continually communicate with our purchasing department to ensure sufficient product availability levels as well as stock outs/shortage.
  • Help identify slow moving items and establish targets for reduction.

What You'll Need to Qualify:

  • Minimum 2 years of sales and/or customer service experience
  • Strong analytical, organizational, and time management skills
  • Excellent communication and negotiation abilities
  • Ability to work independently and within a team environment
  • Knowledge of CAD, blueprints, bill of materials, and geometrical tolerances (preferred)
  • Knowledge or experience in steel and metal processing (Plasma/Shear/Rolls) is an asset
  • Post-secondary education in marketing, Business Admin, Metallurgy, or Engineering technology (preferred)

Deal Breakers:

  • 2 years of sales/customer service experience
  • 2 years of experience in the steel/metal industry
  • Knowledge of CAD, blueprints, bill of materials, and geometrical tolerances

If this sounds like the right fit for you, click the APPLY NOW button today



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