Inside Sales Representative- Steel
2 weeks ago
We are seeking a dedicated and efficient Inside Sales and Customer Service Representative – Metal Processing to join our team. The ideal candidate will have experience in sales, customer service, and a background in metal processing. You will work closely with our CAD/Operations department to process orders, help grow customer relationships, and ensure all sales targets are met. If you are looking to build a career in the metal industry with a focus on customer service and sales, click the blue APPLY NOW button today
Pay Rate: Competitive salary
Schedule: Monday-Friday 8:00 AM - 4:30 PM
What You'll Be Doing:
- Enter/facilitate general line and processing sales orders ensuring accuracy and tolerance meets the customers' expectations.
- Work closely with our CAD/Operations department to ensure accurate order entry.
- Help grow and maintain relationships with new and existing accounts.
- Help grow and maintain revenue/profit in accordance with the business plan.
- Help identify and maximize all sales/market opportunities.
- Ensure outstanding customer service is provided by developing a trusting rapport with all customers.
- Help monitor, evaluate, and make suggestions with respect to lost business and sales opportunities to continually improve our results.
- Help ensure processing sales productivity and accuracy while continuing to strive to increase our overall gross margin.
- Help contribute to the commitment of accurate/on time shipments.
- Continually communicate with our purchasing department to ensure sufficient product availability levels as well as stock outs/shortage.
- Help identify slow moving items and establish targets for reduction.
What You'll Need to Qualify:
- Minimum 2 years of sales and/or customer service experience
- Strong analytical, organizational, and time management skills
- Excellent communication and negotiation abilities
- Ability to work independently and within a team environment
- Knowledge of CAD, blueprints, bill of materials, and geometrical tolerances (preferred)
- Knowledge or experience in steel and metal processing (Plasma/Shear/Rolls) is an asset
- Post-secondary education in marketing, Business Admin, Metallurgy, or Engineering technology (preferred)
Deal Breakers:
- 2 years of sales/customer service experience
- 2 years of experience in the steel/metal industry
- Knowledge of CAD, blueprints, bill of materials, and geometrical tolerances
If this sounds like the right fit for you, click the APPLY NOW button today
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