IT Business Analyst

1 month ago

Milton Ontario KT, Halton, Canada Diabetes Australia Group Full time

Join Diabetes Australia as an IT Business Analyst

Are you passionate about leveraging technology to make a tangible impact on healthcare? Diabetes Australia is seeking a skilled IT Business Analyst to join our dedicated team. In this role, you will collaborate closely with our Senior Program Manager and IT Service Delivery Managers to support the implementation of various project deliverables and operations within our organisation.

Why This Role is Special

Imagine working in a place where your knack for understanding both tech and people makes a real difference. You'll be the bridge between our IT teams and the folks using our services. Your role will help improve the lives of many Australians managing diabetes.

Your efforts will ensure the effective delivery of our programs, utilizing "cloud-first" technology for seamless access from any location.

What you’ll do:

  • Stakeholder Engagement: Collaborate with internal stakeholders to prepare project proposals, business cases, and other documentation for IT projects.
  • Documentation: Assist in all aspects of information management, including the development of functional and business specifications and user stories.
  • Process Improvement: Design and develop proposals to transform business systems and processes.
  • Governance: Support IT governance and create relevant governance documentation.
  • Requirements Analysis: Define, analyse, and document business system requirements, engaging key stakeholders as necessary.
  • Advisory: Review functional system designs and provide advice and support across the organisation.

What you bring:

  • Qualifications in Information Technology or Business Management.
  • Demonstrated experience in IT transformation, business process modelling, and identifying opportunities for process improvements in a lean and/or agile environment.
  • Effective stakeholder engagement with the ability to develop productive working relationships.
  • Proven ability to create and communicate user stories, business requirement documents, and other technical documentation.
  • Experience leading workshops related to business process redesign, lean process reengineering, customer journey mapping, and requirements gathering.
  • Strong organisational skills with the ability to analyse problems and develop solutions.
  • Ability to work independently.

We'd love if you have:

  • A general understanding of CRM systems.
  • Understanding and experience with Cloud technologies.
  • Experience with Medical Software solutions.
  • Experience in organisational change management, customer experience, and/or human-centred design.

Why Diabetes Australia?

Make a real impact: At Diabetes Australia, your work directly contributes to improving the lives of 1.5 million Australians living with diabetes. Your role will be pivotal in helping us design and implement strategies that make a difference.

Be part of a compassionate team: Our values of compassion, commitment, accountability, authenticity, and collaboration guide everything we do. You'll be part of a team that cares deeply about making a positive impact.

Professional growth: We value expertise and innovation. With us, you'll have opportunities to develop your skills, contribute to projects, and grow your career in a supportive environment.

Inclusive and supportive culture: We believe in inclusiveness and community, and genuinely value diversity and cultural capability. Your voice matters, and you'll find a welcoming environment where every team member is valued.

Balanced work environment: Enjoy a balanced approach to working from home and the office, ensuring you have the flexibility you need.

Focus on wellbeing: We prioritise employee health and wellbeing with access to a free and confidential Employee Assistance Program (EAP) for our employees and their immediate family members.

Generous salary packaging: Increase your take-home pay by paying certain expenses using pre-tax dollars, up to $15,900 a year.

Ready to make a difference?

If this sounds like the perfect fit for you, apply now and join us in making a real difference. We will be interviewing as suitable applicants come through, so please do not delay your application.

Please be advised you will be requested to complete a National Police Check; we appreciate your cooperation.

Research shows that candidates from diverse backgrounds, those living with a disability, or individuals returning to the workforce after raising children, often hesitate to apply if they don't meet all the criteria. At Diabetes Australia, we are committed to fostering a diverse and inclusive workplace and are proud to be an equal opportunity employer. If you are interested, we encourage you to apply. We believe that a diverse workforce enriches our collective experience, drives innovation, and creates a welcoming environment for everyone. We would love to see how your unique experience can enhance our team

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