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Temporary Beauty Advisor
3 months ago
Conseiller, Conseillère beauté saisonnier
Conseiller, Conseillère beauté temporaire ou saisonnier
Qui se cache derrière nos rayures?
Sephora a changé le visage des cosmétiques de prestige depuis ses débuts à Paris, dans les années 1970. L’entreprise a été achetée en 1997 par le groupe de produits de luxe Louis Vuitton Moët Hennessy (LVMH), qui compte à son actif près de 300 marques de commerce. Sephora propose des produits de beauté, notamment du maquillage, des soins pour la peau, des soins pour le corps, des parfums et des soins pour les cheveux. Le premier magasin canadien de Sephora a été ouvert en 2004, à Toronto. L’entreprise exploite actuellement plus de 360 magasins en Amérique du Nord et dans 33 pays dans le monde.
Vous adorerez travailler ici…
En tant que Conseiller, Conseillère beauté saisonnier et ambassadeur/ambassadrice Sephora Collection, vous fournirez un service amical et compréhensible à tous les clients des mondes du maquillage, des soins pour la peau et des parfums, et de l’espace caisse.
- Être passionné.e par les clients Saluer avec enthousiasme tous les clients qui entrent dans le magasin. Fournir un service courtois et professionnel aux clients. Déterminer les besoins des clients et leur proposer des produits qui répondent à leurs besoins. Faire part de votre connaissance des produits aux clients, le cas échéant. Au besoin, réaliser des maquillages pour les clients.
- Assurer la formation et le perfectionnement S’assurer que les membres nommés au sein de l’équipe ont réussi une formation « approfondie » sur la marque. Poursuivre activement l’apprentissage supplémentaire sur les produits, au besoin. Former d’autres conseillers beauté.
- Assurer l’excellence opérationnelle Participer à la vérification des stocks. Communiquer les problèmes ou préoccupations au sujet des stocks au responsable. S’assurer de la conformité avec les politiques et les procédures d’échantillonnage. Être au courant des événements spéciaux et des animations au sein du magasin. Participer à des programmes visant à réduire les ruptures de stock et les pertes. Les conseillers désignés doivent connaître les fonctions propres aux hôtes de caisse.
Nous aimerions vous connaître si…
- Vous possédez un à trois ans d’expérience dans le secteur de la vente au détail ou des services.
- Vous avez d’excellentes compétences en communication verbale et écrite ainsi qu'une capacité d’influencer avec clarté et concision les partenaires d’affaires à tous les échelons.
- Vous êtes prêt à accepter un horaire de travail souple et à travailler le jour, le soir et la fin de semaine.
- Vous serez entouré.e de certaines des équipes et de certains des responsables les plus talentueux, les plus solidaires, les plus intelligents et les plus aimables, bref des personnes avec lesquelles vous serez fier de travailler.
- Les produits. Les membres de l’équipe bénéficient d’une remise sur les produits et reçoivent des produits gratuits à plusieurs reprises pendant l’année. (Vous pensez que votre famille et vos amis vous apprécient? Attendez de travailler chez Sephora)
- La formation. Sephora investit énormément dans la formation des membres de l’équipe en magasin; non seulement en ce qui concerne la connaissance des produits, mais aussi dans la mise en place d'un plan de carrière personnalisé, en collaboration avec vous, afin que vous puissiez atteindre vos objectifs professionnels.
- La famille LVMH. La société mère de Sephora, LVMH, est l’un des plus grands groupes de produits de luxe dans le monde, qui offre son soutien à plus de 70 marques comme Louis Vuitton, Céline, Marc Jacobs et Dior.
