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Operations Manager

3 months ago

Oshawa Ontario CK, Durham region, Canada GEODIS Full time
Job Duties
  • Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current.
  • Ensures the physical condition of warehouse and equipment are properly maintained.
  • Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons.
  • Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales.
  • Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests.
  • Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security.
  • Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems.
  • Leads an efficient and successful operations while successfully mitigating any barriers to success.
  • Partners with engineering to implement and maintain proper layout of warehouse and product placement.
  • Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity of the distribution center.
  • Ensures adequate staffing, training, coaching and development for employees.
  • Reports employees' hours worked to Payroll on a weekly basis.
  • Provides hands-on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture.
  • Ensures compliance with CTPAT, ISO, AIB, and other regulatory certifications as applicable.
  • Effectively manages the budget and P&L of the operation.
  • Addresses complaints and resolves problems.
  • Other duties as required and assigned.
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.
Requirements
  • Afternoon Shift (3:00 pm-11:30 pm, Sunday-Thursday).
  • Bachelor’s degree from a 4-year college or university.
  • Minimum 3 to 5 years of related experience and/or training; or an equivalent combination of education and training.
  • Experience with warehouse management systems preferred.
  • Experience with labor management systems and productivity initiatives preferred.
  • Lean certifications preferred.
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

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